Aetna Medicare Over The Counter Catalog 2019
The Aetna Medicare Over The Counter (OTC) Catalog 2019 is now available.
To view an updated post – Click here for details
Carriers now offer a Medicare over the counter (OTC) benefit to their members. In addition to your plan benefits, over the counter benefits defray some of the cost of necessary healthcare items not covered as a medical or pharmaceutical expense.
Aetna Medicare offers members an Over-The-Counter benefit.
This benefit pays up to a $25 maximum amount every month for over the counter (OTC) items. The catalog lists eligible items. Only items listed in the OTC catalog are covered by the over the counter benefit. Many products you would normally purchase from a drugstore are critical to a healthy lifestyle. These items may include non-prescription medications, vitamins, and eye care. In addition to these you can purchase every day items that impact your health, like hand sanitizer. This benefit allows you to purchase these items from the catalog at no cost to you. Accordingly, the cost of these items is part of your Medicare OTC benefit.
- The over the counter benefit in 2019 is up to $25/member every month. However, there are rules with regard to how items must be ordered.
- The over the counter benefit is included with all Aetna Medicare Advantage plans in 2019.
- You must order from the catalog or online. Items purchased from a retail store are not part of the benefit.
- Because this is a “use it or lose it” benefit, benefit dollars do not carry over month to month. Therefore, be sure to check the catalog each months for items you will need.
- You cannot use your CVS Extra Care card toward these purchases.
- Free shipping! There are no shipping or handling fees.
- Orders typically take two weeks to arrive. Plan ahead for adequate supplies.
You can place an Over the Counter order 2 ways. You can order either by phone at 1-888-628-2770 Monday through Friday 9:00am to 8:00pm EST, or you can order online at visit:myorder.otchs.com.
Choosing a Medicare plan can be confusing! Remember, that is what we specialize in! If you still need help determining which Medicare option will suit you best, call us at 203-796-5403 and schedule an appointment today.
Agents can click for a Medicare Scope of Appointment
Need a catalog sent to my address 110 Kirby st. Apt B2 Tallulah LA. 71282
Hello, you need to call Aetna member services. It is the number on the back of your Aetna Medicare ID card. thanks Ed
I have the catalog…have my order made out…don’t think i am registered…where do i register to do the required login.
also no place to verify change of address/zip code. Do i have to use a different computer to order for my husband?…that’s my job. this is difficult…to phone it is a 40 minute wait…think you could do better with this web site.
Hello, We are a broker that can offer Aetna Medicare products. IF you need the catalog you would need to call Aetna member services to order it. Its the number on the back of your ID card. Yes, I agree about the website and we have provided that feedback.
thanks Ed
ordering in your new plan cant reach on phone 40 min that’s ridiculous waiting. why give this . at all now on computer couldn’t get into it you know most of seniors are not computer savy . cant you afford any ex employees? what a shame. If we the customers owed you we would hear it so now I am complaining. this 40 min and to call back is 24 to 48 hours terrible shamefull.
Lois, We are not Aetna nor do we work for Aetna, we are an insurance agent office. We are just posting information for you to use. If you click on the link in our post you can download the catalog to your computer.
cALLED AETNA ON PART OF MY ADDRESS MISSING AND THEY TOLD ME i HAVE TO CALL THE NUMBER IN THE OTC BOOKLET, I DID AND THEY TOLD ME TO CALL AETNA SO IT IS BACK AND FORTH BUT NO ONE SEEMS TO KNOW HOW TO COMPLETE THE ADDRESS CORRECTLY? cannot order due to missing part of address cannot change it on my end on my account?
CArol if you click on the blue link in our post you can download the catalog to your computer.
our Aetna Medicare Discover Plus (ppo) information says we may order up to $45 per month from the otc catalog, but the information here says only $25. Which is correct?
To receive specific plan details you should contact the customer service number on the back of your member ID card.
how can I track my order # 1478473?
You should contact the customer service number on the back of your member ID card
Is there a link from aetna coventry-medicare medical benefits to the otc benefit catalog?
Laura there is a link to the OTC catalog in the post you are commenting on. It is in bold blue type.