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Home Posts tagged "Medicare Enrollment" (Page 22)
How to find my Medicare ID number

How to find my Medicare ID number

By Ed Crowe | General Articles | 0 comment | 30 January, 2024 | 0

How to find my Medicare ID number

There are times when you need to have your Medicare ID number. For example, when it is time to enroll in a new Medicare plan, you need to have your Medicare ID to enter on the application.  If you are a Medicare beneficiary, you may be wondering; how to find my Medicare ID number.

Please note:  if you need to sign up for Medicare Part A and or Part B, you go through Social Security. Once you are enrolled, you will need to manage your benefits through Medicare.

Click here to learn about Medicare enrollment periods

How to get your Medicare ID number

If you need to get your Medicare ID number quickly, you can go to www.ssa.gov and sign in to your Social Security account. Once you are in there you can view your benefit verification letter.

There are a few ways to sign into your account

You could sign in with Login.gov if you created an online account with Social Security after September 18, 2021.

If you were not able to create an account with Login.gov, you may have created an ID.me account.  When this is the case, you can log in with your ID.me credentials.

Sign in with your Social Security username if you made an online account with Social Security before September 18, 2021.  You should also use this method if you have signed in in the past with a username and not an email address.

Watch a quick video on how Medicare works with employer coverage

If you need a replacement card

Just sign in to your Medicare.gov account and follow the prompts to print a new card. When you do not have a Medicare.gov account, you need to know your Medicare number as well as your Part A start date.  This information is located on your benefit verification letter.  We mentioned how to find this letter (at ssa.gov) in the beginning of this post.  If you are unable to do this, call Medicare and ask for a replacement card. You can reach them at 1-800-633-4227.  The representative will ask a few questions to verify your identity and then they will mail you a new card.

Why you need a Medicare agent

What else you can do at your local Social Security office or ssa.gov

Make changes to your personal information

Beneficiaries can change personal information such as name changes, or changes in address or phone number.  Because Medicare uses the name, address, phone number, and date of birth that is on your record at Social Security record. This can be done online at ssa.gov.  Sign in and click on “card and record” and choose the option you need and report the necessary changes.

To cancel enrollment in Original Medicare

If you decide to cancel Medicare Part A and or B (you can only cancel Part A if you do not receive it premium free) fill out form CMS-1763. Once you complete the form, you can either mail to your local social security office or fax it to them.

Use this link to find your local Social Security office.

 

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Late Medicare enrollment

Late Medicare enrollment

By Ed Crowe | General Articles | 0 comment | 29 January, 2024 | 0

Late Medicare enrollment

Medicare can be confusing; understanding the rules and guidelines for enrollment is important to ensure you have access to the healthcare coverage you need. Although many people are aware of the initial enrollment period, there are situations when individuals may apply for late Medicare enrollment.  We will go over some reasons for late enrollment, the rules surrounding late enrollment, and how to apply for Medicare.

Reasons for Late Medicare Enrollment

Missing your IEP (Initial Enrollment Period) – If you neglected to sign up for Medicare during your IEP, which begins three months before your 65th birthday and extends to three months after, you may need to wait for the GEP to sign up.

Missed a SEP (Special Enrollment Period) – In some cases, a qualifying event such as loss of employer coverage or moving can trigger an SEP.  If you miss this opportunity, you may have to wait for the GEP.

You have employer Coverage after the age of 65 – If either you or your spouse continue to work past the age of 65 and have employer-sponsored health coverage, you may delay Medicare enrollment. Late enrollment is allowed without a penalty as long as you enroll in Medicare within eight months of losing the employer coverage.

Rules and Guidelines for late Medicare enrollment

General Enrollment Period (GEP) – The GEP runs from January 1 through March 31 each year. Those who enroll during this period may face a late enrollment penalty (LEP).  The LEP is added to your Medicare Part A, if you do not qualify for premium free Part A, and Part B monthly premium amount.   For each 12-month period you delay enrollment in Part B, there is a 10% penalty applied.  The penalty lasts for as long as the beneficiary has Part B coverage. That is one reason to enroll in Medicare as soon as you are eligible.

Learn more about the Part B LEP

Medicare Advantage with prescription coverage (MAPD) and stand-alone Part D plans – Individuals who did not have creditable prescription coverage while they were eligible, will also have to pay a Part D penalty for late enrollment.

How to apply for Medicare

Go to the Official Medicare Website – In some instances, beneficiaries can enroll in Medicare online.  This is the easiest way to enroll.  Just visit medicare.gov and you will see options to enroll.  This website provides comprehensive information for those enrolling in Medicare or if you have Medicare questions.

Visit your local Social Security Office – Beneficiaries can either apply for Medicare over the phone by calling 1-800-772-1213 Monday – Friday 8 am – 7 pm.  Tell the representative if you want to apply for Medicare A & B or Part A only.  Hearing impaired beneficiaries can call TTY 1-800-325-0778.

If you want to apply in person, click here to find a local social security office.

You will need the following information: your Social Security number, where you were born (city, state, country) and start and end dates of your current health coverage.  If you are applying for Part B only, you will need a valid email address and your existing Medicare number.

Find out why you should use a Medicare agent.

Once you have your Medicare coverage in place, it is important to get the help of a licensed Medicare agent who can guide you through the different coverage choices available to supplement your coverage.

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Eligibility for Medicare Part B

Eligibility for Medicare Part B

By Ed Crowe | General Articles | 0 comment | 28 January, 2024 | 0

Eligibility for Medicare Part B

Part B of Medicare provides coverage for medical services like doctors’ visits, preventative services, outpatient medical services, and other medically necessary items and services.  In this post, we will go over the rules for eligibility for Medicare Part B.

To be eligible for Medicare Part B, individuals must meet certain criteria

Medicare Part B is one part or original Medicare. and Part B is an integral part of this coverage. In General, individuals who are 65 or older qualify for Medicare.  However, there are other scenarios when an individual may be eligible to enroll.

Turning 65

The most common way to qualify for Medicare is when an individual turns 65 and is a U.S. citizen or legal permanent resident living in the U.S. for at least 5 continuous years.  This period of time is referred to as the IEP.  It is a good idea to enroll during the IEP (Initial Enrollment Period) to avoid a late enrollment penalty.

Disability

In some instances, individuals under 65 with a qualifying disability are eligible to enroll in Medicare Part B.  Individuals who receive either SSDI (Social Security Disability Insurance) or some Railroad Retirement Board (RRB) disability benefits for a period of at least 24 months may qualify for benefits.

End-Stage Renal Disease (ESRD) or Amyotrophic Lateral Sclerosis (ALS)

Individuals who suffer from either permanent kidney failure requiring dialysis or a transplant (ESRD) or Lou Gehrig’s disease (ALS) usually qualify for Medicare coverage.  This coverage includes Medicare Part B.

Watch a YouTube video on SEPs. OEP and Late Part B Enrollment

Enrollment periods

When enrolling in Medicare Part B, there are a few different enrollment periods available.  Once you are eligible to enroll in Medicare Part B, it is important to understand when and how to enroll.

IEP (Initial Enrollment Period)

The IEP is the seven-month period that begins three months before the individual turns 65.  It includes the month of their birthday and continues for three months after. As we stated earlier, enrolling during this period is recommended to avoid a late penalty.

SEP (Special Enrollment Period)

Some individuals may qualify for a Special Enrollment Period.  For those who delayed enrollment in Part B due to having employer coverage through their employment or a spouse’s employment an SEP allows them to enroll without facing a penalty.

Learn more about SEPs

GEP (General Enrollment Period)

If an individual missed their IEP and doesn’t qualify for a SEP, they can enroll during the General Enrollment Period.  This enrollment opportunity runs from January 1 to March 31 each year.   It is important to note; late enrollment penalties may apply for those who wait to enroll during this time.

Additionally, Medicare Part B is an important part of healthcare coverage for seniors and other qualifying individuals. Understanding the eligibility criteria and enrollment process is essential to ensure timely access to the benefits that Medicare coverage provides.

Medicare agents, click here to become part of the team at Crowe

A licensed Medicare agent can help navigate the ins and outs of Medicare coverage and ensure beneficiaries receive all the benefits necessary for their healthcare needs and budget.

Click here to see why a licensed Medicare agent is a great asset.

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Medicare premiums

Medicare premiums

By Ed Crowe | General Articles | 0 comment | 18 January, 2024 | 0

Medicare premiums

If you are either a Medicare beneficiary or a Medicare agent, you need to know the cost of Medicare premiums.  Each year the costs are subject to change.  Both enrollees and agents should stay updated on cost and coverage changes. Not having the correct information can be a costly mistake.

Medicare Part A

There is no premium ($0) for Part A for the majority of people most people.  Beneficiaries who worked or had a working spouse who paid Medicare taxes for at least 40 quarters (10 years) receive premium free Part A.

Those who do not qualify for the $0, premium free Part A may be eligible to purchase it.  Beneficiaries must sign up for Part B in order to purchase Part A.  For 2024, the monthly premium is either $278 or $505.  This depends on the length of time either the beneficiary or their spouse worked and paid Medicare taxes.

Please note:  Beneficiaries who do not purchase Part A when they are eligible (in most cases at 65 years old), may pay a penalty.  The penalty adds 10% to the monthly Part A premium and lasts for twice the number of years that you neglected to sign up for Part A.

Medicare Part B

The monthly premium for Part B is $174.70 in 2024.  This amount usually changes on January 1st each year. This premium may be higher for some individuals with a higher income level. This additional charge is called an IRMAA, and it effects about 8% of Medicare beneficiaries.  The Additional charge ranges from $69.90 up to $419.30 added to the monthly premium.

Medicare may charge a late enrollment penalty to anyone who did not enroll in Medicare Part B when they were first eligible or did not have creditable coverage in place at that time.  The LEP for failing to enroll in Part B is 10% for every year the beneficiary did not sign up for Part B.  This penalty is different than the Part A penalty; it will last for as long as the beneficiary has Part B.

Some individuals qualify for help with Part A & Part B costs

If you have limited income and resources, you may be able to get help from your state to pay your premiums and other costs, like deductibles, coinsurance, and copays.

Learn more about help with costs.

Medicare Part D

This premium varies greatly and depends on the plan each beneficiary chooses. The premium for each plan can change annually as well as the plan choice of each individual may also change each year.  If a beneficiary receives an IRMAA on their Part B premium, they will also receive an IRMAA on their Part D premium.

Find out about Part D enrollment periods

Part D plans can charge a LEP if the beneficiary goes without creditable coverage for a period of 63 or more.  The penalty is 1% for each month the beneficiary neglects to enroll in a Medicare Part D plan.  That can equal an additional 12% for each year without coverage.  This LEP is similar to the LEP for Part B because, it is applied for as long as the beneficiary has Part D coverage.  Enrollees who have Extra Help, do not have to pay the LEP.

Medicare Part C (Medicare Advantage)

Not all Medicare beneficiaries enroll in Medicare Part C (Medicare Advantage) plans.  Enrollment in these plans is an individual choice.  The premiums for these plans vary greatly and can cost as little as $0 and can go up from there.  Many of these plans are available for $0, but that depends on the plan and the area it is offered in.

To enroll in a Medicare advantage plan, beneficiaries must pay their Part B premium.  Medicare Advantage plans are not completely free even if they have a $0 premium, members are still responsible for deductibles, co-pays and coinsurance payments.  This cost of these expenses varies based on the plan.

Additionally, these plans have an annual out-of-pocket maximum.  Once that amount is paid by the enrollee, the plan pays 100% of the cost for covered health services.  This amount is another variable that is based on the plan choice.

Watch a quick Youtube video on the differences between Medicare advantage and Medicare Supplement plans

Medicare Supplements (Medigap)

Medicare Supplements help pay the enrollees share of costs after Original Medicare pays it’s share.  In most areas, there are 10 different plan choices and several carriers offering each plan.  For that reason, it is impossible to give a flat premium rate for these plans.  Each plan is quoted based on plan, area and carrier.  Anyone who enrolls in a Medicare Supplement plan must have Part A and Part B coverage and pay that premium.

Learn more about comparing Medicare Supplements

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Extra help Medicare

Extra help Medicare

By Ed Crowe | General Articles | 0 comment | 17 January, 2024 | 0

Extra help Medicare

Medicare provides programs and benefits to many people. This includes the Extra Help Medicare program that provides qualified beneficiaries help paying their Medicare Part D monthly premium, annual deductible, coinsurance and copays for their prescription medications.
To qualify for this program, individuals must meet income requirements.  Individuals who are accepted into this program do not have to pay any Part D late enrollment penalty they may have acquired.

How to apply for extra help

If you do not automatically qualify for Extra Help, you will need to apply.  You must meet the following qualifications to be eligible for Extra Help.

  1. Applicants must have Medicare Parts A and B.
  2. They must reside in the U.S. or the District of Columbia.
  3. They do not have more than $34,360 in assets that include savings, investments & real estate if they are married, or $17,220 if they are single or not living with a spouse. If your assets are more than that, you are not eligible for Extra Help. Important; this amount does not include your home, cars or personal possessions.  It also does not include life insurance, irrevocable burial contracts or back payments from Social Security or SSI.

If you meet the qualifications specified above, you can apply for Extra Help online.

Click here to apply for Extra Help online

For help with the online application, call Social Security at 1-800-772-1213 (TTY 1-800-325-0778).

Please note: Some people do not need to apply for Extra help.  If you have either Medicare and SSI (Supplemental Security Income) or Medicare and Medicaid, you do not need to apply for Extra Help.  You will automatically be enrolled.

Extra Help isn’t available in Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, or American Samoa. But there are other programs available in those areas to help people with limited income and resources. Programs vary in these areas. Call your State Medical Assistance (Medicaid) office to learn more

Who can get Extra Help

If you think you meet the financial requirements and have Medicare A & B as well as are a resident of the U.S. or District of Columbia, just complete the online application.  You will receive a letter notifying you if you are accepted into the program.

Important:  residents of Guam, Puerto Rico, the US Virgin Islands, Northern Mariana Islands or American Samoa are not eligible for the Extra Help program.  To find alternative programs in those areas, check your state’s Medicaid eligibility at Medicaid.gov to find resources.

Additional financial resources

Individual states also have financial resources available through Medicare Savings Programs for those who meet the income qualifications. Use this link to find additional information for financial help in your area.

Beneficiaries can also go to Medicare.gov  or call 1-800-medicare (TTY 1-877-486-2048)to find information on financial assistance programs.

Please be aware:  Extra Help is not a prescription drug plan.  Beneficiaries must enroll in either an MAPD plan or a stand alone PDP plan to have coverage for prescription medications.

Agents, learn how to run a Medicare PDP or MAPD plan quote using Sunfire or Connecture.  Watch our quick YouTube video

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Medicare Part B eligibility

Medicare Part B eligibility

By Ed Crowe | General Articles | 0 comment | 17 January, 2024 | 0

Medicare Part B eligibility

Medicare Part B coverage is available to those that meet the Medicare Part B eligibility requirements.

What is Medicare Part B

Medicare Part B is part of Original Medicare; enrollment in this coverage is optional.  Medicare Part B covers outpatient medical services as well as some medications administered in a provider’s office.

Who’s eligible for Medicare Part B

Once an individual turns 65, if they are eligible for premium free Part A, they are eligible to enroll on Part B.

To be eligible for Part B if you are not eligible for premium free Part A, you must meet the following criteria:

  1. You must either be a U.S. resident and citizen or an alien who is a lawfully admitted, resident for 5 continuous years before filing for Medicare benefits.
  2. Be 65 years old or older.

If you are 65 and eligible – when to enroll in Part B

There is a 7 month window for anyone who is turning 65 to enroll. Beneficiaries can enroll 3 months before the month of the 65th birthday, the month of their birthday and for 3 months after your 65th birthday. There are a few different ways to get this done.  Take a look below to see how to do it.

  1. Apply online at Social Security.  Be sure to use the official Social Security site www.ssa.gov .  This way is easy and quick. You can also apply for financial help form here, if you qualify.
  2. Make a call to Social Security at 1-800-772-1213 and they will help sign you up.
  3. You can also go directly to your local Social Security office where they will help you submit the application.
  4. If either you or your spouse worked for a railroad, give the Railroad Retirement Board a call to enroll at 1-877-772-5772.

Click here to learn more about the Medicare enrollment periods.

Disabled individuals under age 65 who receive Social Security benefits

Anyone who has a qualifying disability and receives either Social Security or Railroad Retirement Board disability benefits is eligible to enroll in Medicare Part B coverage.

Individuals with ESRD or ALS

If you are diagnosed with either ESRD (end stage renal disease) or ALS (amyotrophic lateral sclerosis), you can enroll in Medicare Part B.  You do not have to be 65 to enroll with either one of these diagnoses.  You can use any of the methods mentioned above to enroll in Medicare.

More information about Medicare Part B enrollment

If you receive Social Security or Railroad Retirement benefits, you should automatically be enrolled in Medicare parts A & B when you turn 65.  Anyone who does not want to enroll in Medicare Part B can delay enrollment at that time.

It is important to be aware of enrollment deadlines.  If you do not sign up on time, you may face a LEP (late enrollment penalty) unless you defer enrollment due to having other creditable coverage from either yours or a spouse’s employment.

Watch a quick YouTube video on Special election periods

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How to compare Medicare supplement plans

How to compare Medicare supplements

By Ed Crowe | General Articles | 0 comment | 15 January, 2024 | 0

How to compare Medicare supplements

It is important for Medicare insurance agents as well as Medicare enrollees to understand how to compare Medicare supplements.  Medicare supplements (Medigap) insurance provides coverage to fill the gaps after Original Medicare pays its share of covered medical expenses.

Medicare supplement plans are standardized

Because CMS standardizes all Medicare supplement plans, they must provide the same benefits.  It does not matter which company offers the plan or what state you live in. In many states, beneficiaries have a choice of ten different plan choices.  The plans are named by the letters: A, B, C, D, F, G, K, L, M & N. Please note, plans with the same letter name only differ by price.  Insurance companies decide the pricing of their plans based on letter name and coverage area.

 To view the benefits for each plan, see the chart below

Medigap Benefit

Plan A Plan B Plan C Plan D Plan F* Plan G* Plan
K
Plan
L
Plan M Plan N
Part A coinsurance & hospital costs up to 365 additional days after Medicare benefits are used ​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​

Part B coinsurance or copayment

​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ 50% 75% ​​Yes​ ​​Yes***

Blood (first 3 pints)

​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ ​​Yes​ ​​Yes​ 50% 75% ​Yes​​ ​​Yes​
Part A hospice care coinsurance or copayment ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ 50% 75% ​​Yes​ ​​Yes​
Skilled nursing facility coinsurance ​​X​ ​​X​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ 50% 75% ​​Yes​ ​​Yes​
Part A deductible ​​X​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ 50% 75% 50% ​​Yes​
Part B deductible ​​X​ ​​X​ ​​Yes​ ​​X​ ​Yes​​ ​​X​ ​​X​ ​​X​ ​X​​ ​​X​
Part B excess charge ​​X​ ​​X​ ​​X​ ​​X​ ​​Yes​ ​​Yes​ ​​X​ ​​X​ ​​X​ ​​X​
Foreign travel exchange (up to plan limits) ​​X​ ​​X​ 80% 80% 80% 80% ​​X​ ​X​ 80% 80%

Out-of-pocket limit**

N/A N/A N/A N/A N/A N/A  

($7,060 in 2024)

 

($3,530 in 2024)

N/A N/A

Some things to note

First, both Medicare supplement Plan C and Plan F are only available to those who either turned 65 or qualified for Medicare before January 1, 2020.

Another fact to consider, *Some states offer a high deductible plan option for supplement Plans F and G.

To learn about Medicare high deductible Plan G, watch our quick video

Third, ** Medicare supplement plans K and L show how much they pay for approved services before you meet your annual out-of-pocket limit and Part B deductible.  Once both are met, the plan pays 100% of approved medical expenses.

Last, ***Plan N pays 100% of the costs for Part B Medicare approved services.  One thing to remember; this excludes copays for some office visits and some emergency room visits.

To learn more about Plan N, click here

Comparing Medicare supplement plans

Before a Medicare beneficiary signs up for a Medicare supplement plan, it is important to consider your health care needs and your budget.  When possible, future healthcare needs as well.  Choosing the right plan can save you money as well as provide peace of mind.

Because the cost for plans varies so greatly, it is a good idea to work with a licensed Medicare agent who has access to the most competitive plans in your area.  Licensed agents can provide a cost comparison and go over coverage details that you may not consider.

Find out the value of using a Medicare agent

Although friends and relatives are often a great help with many things, please remember, each individual has their own health care needs.  What works for one person may not be good for another.

Consider the customer satisfaction record of each carrier

Additionally, in some instances, it may be worth a few extra dollars to have peace of mind and feel confident with your choice of insurance carriers.

Because health care coverage is such an important decision, beneficiaries need to consider all their needs and the options available.

If you want to join the team at Crowe and Associates, click here for online contract.

 

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Clover Health OTC catalog 2024

Clover Health OTC catalog 2024

By Ed Crowe | General Articles | 0 comment | 14 January, 2024 | 0

Clover Health OTC catalog 2024

The Clover Health OTC catalog 2024 provides members with numerous choices to help them get the most out of their OTC benefit.  Members of Clover Health MAPD plans have the added benefit of the LiveHealthy Rewards Program.

To get started with your Clover benefits, just go to the clover member site and register for your My Clover account.  From there, you can check your reward status as well as your OTC benefit balance, shop online or find a local, participating store and much more.  Clover plan members can access both their OTC and LiveHealthy rewards benefits with their LiveHealthy Flex Plus card.

Agents, watch a quick YouTube video on how to choose carriers to contract with.

OTC catalog benefits:

Clover provides all MAPD plan members with a quarterly OTC benefit allowance of between $30 and $75 (amount depends on the plan benefit).  At the beginning of each quarter, OTC and LiveHealthy rewards dollars are loaded onto the Live Healthy Flex Plus card automatically.

OTC Benefit amounts do not roll over to the next quarter. Plan members must use the benefits before the end of each quarter.  Cards are only valid at participating merchants for approved items.

To download o copy of the OTC catalog and how to use this benefit, Click here

Download the Clover OTC benefit and live healthy rewards guide

Existing Clover members:

Existing plan members will not receive a new LiveHealthy Visa Flex Plus card.  Their current card will have OTC as well as LiveHealthy rewards loaded onto it.  Any unused Livehealthy dollars roll over from 2023 to 2024.

If you need a replacement card, you can either order one online at cloverhealth.com/livehealthy or call 1-800-607-2348 (TTY711) 8:00 AM – 8:00PM, local time 7 days a week.

LiveHealthy Rewards:

Members who complete the following activities earn rewards.
1.  Earn $100 per year to complete the “Getting to Know You Survey”.  This survey is a modified health risk assessment.  Each member can complete the survey online, over the phone with member services or by filling out the paper form included in your welcome kit. Rewards are loaded onto the card 3-5 business days after survey is complete.  Rewards are not available to spend until after the plan start date.  Member may complete a survey each year to earn rewards.

Brokers please note; if you help a new member fill out the online survey within 72 hours of submitting the application earn $50.

To learn more about HRAs, click here.

2.  Members earn up to $50 annually for preventative care.  This includes $10 for receiving a flu vaccine, $20 for an A1C test and $20 for a retinal eye exam.  Clover validates completion through claim or by self-attestation for flu vaccine.  Clover loads reward dollars 3-5 business days after they receive the claim.

3.  Complete a LiveHealthy visit to earn $150 annually.  Members call the phone number on the back of the LiveHealthy Flex Plus Visa card to set up the appointment. The appointment takes place either in the office of a provider, in-home or via telehealth visit.  members are eligible to complete a Livehealthy visit each year.  Benefits are loaded onto the card within 3-5 business days after claim is received.  Please note: providers have up to 90 days to submit the claim.

4.  Get Active rewards are worth $25 per quarter ($100 per year).  Member must participate in one of the following to earn rewards:  SilverSneakers gym or class, either virtual or in-person.  Attend a Clover sponsored event or Clover poll.  Log into the Clover member portal at least 1 time per year.  Clover confirms member participation and rewards dollars are loaded 3-5 business days.

Click here to contract with Crowe and offer Clover health plans.

The difference between the OTC benefit and LiveHealthy Rewards:

OTC benefits provide plan members a monthly allowance to purchase common health care items while members earn Live Healthy rewards by completing activities that promote good health.

The annual OTC benefit amount is between $120 and $300 per year while members can earn up to $400 in Healthy rewards benefits annually.

While there are restrictions on what members can purchase with the OTC card, members can use Rewards dollars to purchase of most items with the exception of alcohol, tobacco and firearms.  Members who go over the OTC limit, can use rewards dollars to complete the purchase if they are available.  Any purchase in excess of the Rewards dollar is the responsibility of the member.

Important: Members may not use LiveHealthy Rewards dollars to purchase alcohol, tobacco products, or firearms. Rewards are not redeemable for cash.  Some other limitations apply, members should check with Clover member services for more information.

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Why use a Medicare agent

Why use a Medicare agent

By Ed Crowe | General Articles | 0 comment | 31 December, 2023 | 0

Why use a Medicare agent

If anyone asks why use a Medicare agent, we can provide you with some good reasons anyone should consider using a Medicare agent.

Because Medicare agents complete hours of training on both compliance regulations and the Medicare products available in their area, they are well versed on the plans available and provide valuable information to clients. They can provide clients and potential clients comparisons of several plan options and help find the Medcare plan that best fits their needs.

To learn the difference between Medicare Advantage and Medicare Supplements, click here

Compare plan choices

Because health insurance coverage is such an important decision, it is important for clients to understand all their choices. Choosing the wrong plan can be a very costly mistake.  For this as well as many other reasons, the help of a licensed Medicare agent is essential. A Medicare agent can go over the client’s list of wants/needs for coverage and find plan options that are right for them. Agents help clients weigh the benefit of each plan. Medicare plan benefits, rules, and exceptions may be overwhelming to sort out without a trained professional.

Medicare agents can easily narrow down the options and provide a comparison of potential plans.  They can provide clients an understanding of each plan to help them make an informed decision as well as enroll the client in the plan of their choice.

To find out about our quoting tools, Connecture and Sunfire, click here

Many Medicare agents have quoting and enrolling tools that can show you plan options side by side within minutes.  This can save clients countless hours of research.

Consider the client’s current coverage

It is important to consider the client’s current Medicare coverage and find out what about the plan works or does not work for them.  With this information in mind, it is easier to find help them decide whether they should stay in their current plan or if there are better options available to them.

Agents do not charge for their service

As a Medicare agent, you cannot take money from the client for the advice you provide.  This means clients receive expert advice at no cost.  This service is provided for free.  That is one deal you cannot beat!

Medicare agents receive payment through a couple different ways depending on the type of agent they are.  Agents who are employed by and insurance company receive payment based on their agreement with their employer.  Many other agents who are not captive with a carrier, receive payments through the commissions they earn.  They may receive this payment directly from the carrier or if they are LOA, they receive payment from their up-line.  Either way, the amount they make is based on their total number of sales made.

Please note: commission amounts vary based on the plan type and carrier as well as the level each individual agent is contracted at.

Find out about commission levels for 2024

How clients choose a Medicare agent

Here are some things clients may consider when they choose a Medicare agent.

  1.  The first way clients choose an agent is usually word of mouth.  If you have done a great job helping their friends, relatives or co-workers, believe me they will hear about it.  People love to tell their friends about an agent who really did a good job for them.  That is why all your clients need to know that you are there to answer any questions or concerns they have.
  2. Clients feel better knowing they are working with an experienced agent someone who understands the plan benefits and how they work.  Be sure you are up to date on all the plans in the areas you sell in as well as what the rules for enrollment are.
  3. Offer many different carries and plan types for each area you sell in.  Clients want to work with an agent who has access to all the best plans in their area.  Each client is an individual and one plan type may not be the best choice for every client. Do not offer only Medicare Advantage plans as some clients are better off with a Supplement and PDP plan.

Click here for a scope of appointment

    A knowledgeable and caring Medicare agent is a very valuable resource for the community. If you make sure you are well informed and truly enjoy helping those who need advice on Medicare coverage, you can become a successful agent with the right amount of time, effort & training.

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    Humana Vantage broker portal

    Humana Vantage broker portal

    By Ed Crowe | General Articles | 0 comment | 31 December, 2023 | 0

    Humana Vantage broker portal

    The Humana Vantage broker portal is an invaluable tool for Humana appointed agents.  If you are appointed with Humana and have your Humana writing number, you can access the Vantage broker portal.  Just go to humana.com, go to the sign in and enter your username and password.  For new agents, just click to activate your online profile and use the prompts to setup your Humana portal access.

    Click here to add Humana to an existing Crowe contract or to start a new contract with Crowe.

    What’s on the Vantage home page

    After you sign in, you can view the menu as well as “Agent Profile”, “Notifications” and other valuable information. The 3 horizontal lines (hamburger menu) provides agents quick access to many valuable tools.  Some of the links take you to tools such as; quote and enroll, your certifications and training as well as the agent portal.

    Notifications

    You can find urgent as well as general messages.  There is also a way to access older notifications by going to archives.  Any urgent notifications are displayed in a banner at the top of the page.  General notifications are in the notification center and include things such as recertifications and general information.

    Licensing, Certification and Contracts

    In this section of the portal agents find their status for licensing, certification and contracts. This helps agents stay up-to-date and ready to sell.

    Education

    The education section takes you to Humana MarketPoint University.  Once you are in MarketPoint, you have access to complete certifications and any training you need.  You can also access training webinars and job aids.

    Sales and Marketing

    Find sales presentations and videos as well as other marketing materials.

    Quote and Enroll

    In this area of Vantage, you will find Humana’s enrollment tools. Some of the things agents find here are the enrollment hub, fast app tool, scope of appointment, HRA, health risk assessment, and digital marketing materials.

    Watch a video on see how to use the Sunfire quoting tool

    Compare the Connecture quoting and enrollment site

    Drug Cost Lookup

    This section includes tools such as, the prescription calculator and the Medicare drug list search. This is an easy way to check the out-of-pocket costs for prescriptions drugs.  Find the best Humana plan for any client’s prescription coverage needs.  Both of the links in the Drug Cost Lookup can import client’s drug lists from the CMS website.

    Doctor & Pharmacy

    Verify that doctors, hospitals, pharmacies and vision or dental providers are in-network with any plan the client is thinking about.

    My Humana Business

    In this area you can check application status as well as submit customer service inquires.

    Commissions

    This area is available to Humana partner agents, Humana employees do not have access to this area.  Some of what you can vies in this area include; Commission statements, payment assignments, direct deposit information and delegated commission forms.

    Compliance

    From here you can view policy documents and agent agreement documents.

    Click here for scope of appointment rules

    The Humana Vantage portal gives agents a quick way to access any information they need to answer most questions they have about Humana products and their clients.

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    For agent use only.

    We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800 MEDICARE to get information on all options.

    Not affiliated with the U. S. government or federal Medicare program. This website is designed to provide general information on Insurance products, including Annuities. It is not, however, intended to provide specific legal or tax advice and cannot be used to avoid tax penalties or to promote, market, or recommend any tax plan or arrangement. Please note that [Agency Name], its affiliated companies, and their representatives and employees do not give legal or tax advice. Encourage your clients to consult their tax advisor or attorney.

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    Crowe & AssociatesCrowe & Associates

    Online Enrollment- Enroll prospects online without the need for a face to face appointment. Access to all major carriers with the ability to compare plan benefits and prescription drug costs. Link to recorded webinar https://attendee.gotowebinar.com/recording/2899290519088332033

    All agents receive a personalized enrollment website. Prospects can use the site to compare plans, check doctors, run drug comparisons and enroll in plans. Agents are credited for all enrollments. Click Here

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