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Home Posts tagged "Medicare Enrollment" (Page 21)
CT MSP income limits 2024

CT MSP income limits 2024

By Ed Crowe | General Articles | 0 comment | 18 March, 2024 | 0

CT MSP income limits 2024

It’s important for agents and Connecticut residents on Medicare to stay up to date on changes in healthcare programs that impact their lives. One such program is the Medicare Savings Program (MSP).  This program provides assistance to beneficiaries with limited incomes cover their Medicare costs. Understanding the CT MSP income limits 2024 is vital for beneficiaries.  Especially when they depend on financial assistance to get the healthcare they need.

What is the Medicare Savings Program

The Medicare Savings Program (MSP) is a state-administered program.  It helps individuals with limited income and resources pay for Medicare premiums, deductibles, coinsurance, and copayments. The program is available to those eligible for Medicare Part A (hospital insurance) and meets specific income and asset criteria. In Connecticut, the MSP is administered by the Department of Social Services (DSS) and provides critical financial assistance to eligible beneficiaries.

Income Limits for the CT Medicare Savings Program 2024

Because the Medicare Savings Program in Connecticut consists of 4 levels of help, the income limits vary based on each separate program within MSP.  The state also adjusts the income limits based on the size of each household.  The income limits for each MSP programs, as of 2024, are listed below.

QMB (Qualified Medicare Beneficiary) Program

The QMB program provides the highest level of help.  Those who qualify for this program, have an income level of up to 100% of the Federal Poverty Level (FPL).  This program helps pay for Medicare premiums, deductibles, coinsurance, and copays.

SLMB (Specified Low-Income Medicare Beneficiary) Program

The SLMB program provides assistance with Medicare Part B premiums. To qualify for this program, individuals should have an income level of between 100% and 120% of the FPL.

ALMB (Additional Low-Income Medicare Beneficiary) Program

The ALMB program provides payment assistance with the Medicare Part B premium for those who have income between 120% and 135% of the FPL.

QDWI (Qualified Disabled and Working Individuals) Program

To qualify for the QDWI program, individuals must be under age 65, disabled, working, and not eligible for Medicaid.  These individuals must have income of up to 200% of the FPL.  This program provides assistance for individuals paying their Medicare Part A premiums.

Please note: the income limits are subject to change annually.  There are other factors that affect MSP eligibility including: household size and financial resources.

How to Apply for Connecticut’s Medicare Savings Program

Beneficiaries who want to apply for CT’s MSP program, can do so through the DSS (Department of Social Services). The beneficiary must provide information such as: income, assets, Medicare enrollment, and other relevant information. DSS provides help completing the application for anyone who needs it.

Individuals apply for benefits by completing a CT state application form. There are several ways to complete and return the form, including;  online, through the mail, or dropped off at a local DSS Regional Office.  An authorized person can do the application for the beneficiary if they need them to.

For a list of local DSS offices, click this link.

To apply online, visit www.connect.ct.gov, you will see a tab to ‘Apply for Benefits.’

Beneficiaries who wish to apply for MSP program only, please download and complete application below:

Medicare Savings Program Application (W-1QMB)

Formulario de Renovación de programas de ahorro de Medicare (W-1QMBS)

To apply for the MSP program as well as additional programs such as: SNAP (food stamps), Medicaid for Employees with Disabilities (MED-Connect), Medicaid for the Aged/Blind/Disabled (HUSKY C), and/or cash assistance, download the application below.

Click here to apply for Husky C and or Cash assistance program benefits

Haga clic aqui para Husky o asistencia en efective CW-1ES Solicitud de Beneficios

MSP in Connecticut provides an essential service to many individuals. It provides financial assistance to cover Medicare costs. It is necessary to be aware of the income limits. eligible individuals can take advantage of this valuable program and access the healthcare they need without undue financial strain. As we navigate the complexities of healthcare, let’s ensure that everyone has the opportunity to receive quality care and support.

Agents, if you want to learn more about Medicare, subscribe to our YouTube channel

You have the right to a copy of the completed application. You can request a copy from DSS at any time in either in electronic or paper format.

For additional information on how to apply, please visit www.ct.gov/dss/apply.

Medicare SEPs

Medicare SEPs

By Ed Crowe | General Articles | 0 comment | 14 March, 2024 | 0

Medicare SEPs

If you are in Medicare sales, you know there are several opportunities to enroll a client in a Medicare plan, that is why Medicare SEPs are so important to understand. There are times when a beneficiary qualifies for an SEP such as; if they move or lose their current coverage through no fault of their own.  If they lose coverage for non-payment, they do not qualify for an SEP.

As of January 1, 2024, beneficiaries who sign up for Part A and/or Part B due to an exceptional situation, have a 2 month period to enroll in either a Medicare Advantage Plan (MA or MAPD) or a Medicare Part D (PDP). Plan coverage begins on the first day of the month after the plan receives your application for enrollment.

Click here to view more  SEP details

Below we list some common reasons for an SEP

Your client moves to a new location:

If the beneficiary’s new address is outside the PDP or MA/MAPD plan’s service area, they qualify for a special election period.  When this happens, the beneficiary must notify the plan’s carrier. If the beneficiary notifies the plan before they move, they can change plans anytime the month before they move and up to 2 months after the move.  When the beneficiary does not tell the plan before they move, they can change plans starting the month they notify the plan and continues for 2 full months after the move.

If the beneficiary does not choose another Medicare Advantage plan, they will be enrolled in Original Medicare once they are disenrolled from their previous plan.  The enrollee can decide to use this election period to return to Original Medicare and add a Medicare Supplement and PDP plan.

The client moves back to the U.S. after living outside the country

There is also an SEP available for qualified U.S. citizens who lived outside the country and recently moved back.  This SEP last for 2 full months after the month they move back.

Clients recently moved out of a nursing home or rehabilitation facility

When this is the case, the client is eligible to enroll in a MA/MAPD, PDP or Original Medicare and  a Med Supp.  This SEP is available to individuals any time during their stay in the facility and last for up to 2 full months after they leave the facility.

Individuals who are released from incarceration

Those who were incarcerated and released qualify for an SEP as long as they kept paying for their Part A & Part B coverage while incarcerated.  They have 2 full months to enroll in a Medicare plan form the date they are released.  Please note: Part A & Part B  must be in place before they can enroll in coverage.

Loss of current coverage

There are a few times this may be the case including; they are no longer eligible for Medicaid or lose their employer or union coverage. When this happens, the beneficiary can then switch to Medicare Advantage, drop the Medicare Advantage plan and return to Original Medicare and a PDP plan. If this happens, it is important to enroll in a new plan to avoid a lapse in creditable coverage which can result in a penalty.

Chance to enroll in other coverage

Beneficiaries can drop their MA/MAPD or Part D plan if  they have a chance to enroll in another plan offered by a union or employer. This SEP is available anytime during the year, although it is important to be sure there is no lapse in coverage. This can also be the case if a beneficiary qualifies for Tricare or VA coverage.

Plan changes its contract with Medicare

There are circumstances when Medicare takes an official action called a sanction to protect beneficiaries. If this happens, the contract the insurance carrier has with Medicare is changed and the differences can affect the plans that beneficiaries enrolled in. When this is the case, the beneficiary can enroll in another MA/MAPD or PDP plan offered by either the same or a different carrier.

Watch a YouTube video on OEP, SEPs & late Part B enrollment

Some special circumstances

There are several other circumstances that allow beneficiaries a special enrollment period. Here are a few examples:

If the beneficiary is eligible for both Medicare and Medicaid.

When the beneficiary qualifies for the Extra Help, they may qualify for a Special Needs Plans that provides additional benefits.  In the event they lose Extra Help, this also provides a SEP.

If the beneficiary dropped a Medicare supplement to join a Medicare Advantage plan, they have a “trial right” period they can use to drop the MA/MAPD plan and go back to Original Medicare if they change their mind.  This period last for 12 months.

More special circumstances

When there is a 5 Star plan available, beneficiaries can drop their current coverage and enroll in the 5 Star plan anytime from December 8th through November 30th of the following year. In the event, a beneficiary is enrolled in a plan that is rated less than 3 Stars for the last 3 years, the beneficiary is qualified to switch to a higher rated plan.

If the beneficiary has a specific disabling condition, there are CSNP plans available to provide extra care to those individuals.  Individuals can enroll in this plan anytime, although you cannot use this election to make any further changes.

There are also opportunities to change plans if a beneficiary misses their chance to change plans due to a Weather related or other FEMA disaster that occurs during a valid election period.

If you are an agent who is looking for an FMO, find out what Crowe has to offer.

If you are ready to join the team at Crowe, click here for online contracting

As you can see, there are many qualifying life events that results in a special enrollment period.  If you have questions or need to look at plan options, you contact your Medicare agent or if you are a Medicare agent with questions on SEPs, contact your upline for help.  For more assistance; call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

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Benefits of Medicare Part C

What does Medicare Part C cover

By Ed Crowe | General Articles | 0 comment | 22 February, 2024 | 0

What does Medicare Part C cover

If you watch TV, I’m sure you have heard about Medicare Part C.  Medicare Part C, also known as Medicare Advantage, is an alternative to Original Medicare (Parts A and B).  Private insurance companies offer these plans to beneficiaries.  In this post, we will answer the question; what does Medicare Part C cover.

Medicare Part C plans must cover all of the services that Original Medicare covers (except for hospice care, which is still covered under Part A), and they may offer additional benefits such as dental, vision, hearing, and prescription drug coverage. While Original Medicare (Parts A and B) offers essential coverage, many beneficiaries opt for additional benefits through Medicare Part C.

Basics of Medicare Part C coverage

Hospital insurance (Part A)

This includes inpatient hospital care, skilled nursing facility care, hospice care, and some home health care.

Medical insurance (Part B)

This includes doctor’s services, outpatient care, preventive services, and some DME (durable medical equipment).

Prescription drug coverage (Part D)

Many Medicare Advantage plans include prescription drug coverage.  Part D coverage is not part of Original Medicare.  When it is included in a Part C, Medicare advantage plan, it is called an MAPD plan.  If it is not included, the plan is called an MA only plan.

Additional benefits

Many Medicare Advantage plans offer additional benefits not covered by Original Medicare, such as routine dental, vision, and hearing care, fitness programs, transportation services, and over-the-counter allowances for certain health-related items.

More Medicare Part C Benefits

Medicare Advantage plans often have annual out-of-pocket maximums.  This can limit the amount beneficiaries spend on healthcare services in a given year. Additionally, some plans have low or no cost $0 premiums.  This is a way for some fairly healthy beneficiaries to save money compared to the cost of a Medicare supplement and drug plan.

Many Medicare Advantage plans offer coordinated care through provider networks. This means beneficiaries have access to a network of doctors, specialists, and hospitals who work together to manage their healthcare needs.  This leads to more integrated and efficient care.

Things to consider

  • Network Restrictions: Some Medicare Advantage plans have provider networks, meaning beneficiaries may need to see doctors and specialists within the plan’s network to receive full coverage. It’s essential to check if your preferred healthcare providers are in the plan’s network.
  • Plan Options: Medicare Advantage plans vary in terms of benefits, costs, and coverage options. It’s crucial to research and compare different plans to find the one that best meets your healthcare needs and budget.
  • Prescription Drug Coverage: If you choose a Medicare Advantage plan that includes prescription drug coverage (Part D), ensure that it covers your specific medications and pharmacies

Click here to learn about the Pros and Cons of MA plans

Medicare Part C (Medicare Advantage) plans,  provide beneficiaries comprehensive coverage, additional benefits, and coordinated care, Medicare Advantage plans provide valuable healthcare options for millions of Americans. However, it’s essential to consider your healthcare needs carefully and compare plan options before enrolling in Medicare Part C to ensure you select the right plan choice.

Watch a YouTube video on Advantage vs Supplement plans

It is always a good idea to enlist the help of a licensed agent when making important health insurance choices.
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Medicare turning 65 leads

Medicare turning 65 leads

By Ed Crowe | General Articles | 0 comment | 14 February, 2024 | 0

Medicare turning 65 leads

If you are in the Medicare sales field, you know how difficult it is to find good Medicare turning 65 leads.  Medicare leads play a pivotal role in connecting agents with individuals who are looking for advice on the best coverage options available to them.

Understanding T-65 Leads

T-65 Medicare leads refer to individuals who are nearing the age of 65 and are therefore eligible to enroll in Medicare.  T-65 leads are very valuable to Medicare agents because they represent a target audience that is actively seeking information and guidance regarding their Medicare options.

Learn about our lead program

Join the team at Crowe – click here for online contract

The Importance of T-65 Leads

T-65 leads provide an opportunity for agents to establish important relationships with potential clients. Once an individual approaches 65, they often have questions and concerns about their healthcare coverage options. By reaching out to T-65 leads, agents can offer valuable assistance navigating the complexities of Medicare enrollment. This is an opportunity to earn the trust of a beneficiary and add a lifelong client to your book of business.

Learn the details of how commissions pay out – watch a quick YouTube video

Unfortunately, most leads sources such as online leads, inbound call leads and pre-set leads are not going to have many turning 65 prospects. These lead sources usually provide contact information for people who are already on Medicare.

One way to ensure you get a good number of T-65 leads is with the use of our T-65 Seminar selling program.  This turn-key program is one of the only ways to guarantee you get true T-65 leads.  It is easy to use.  Agents get their own portal that keeps client contact information so the agent can follow up and be sure the client knows you are there to help them once it is time to sign up for Medicare. Crowe reimburses our agents for 1/2 the cost of their first seminar.  Get all the details of the seminar program.

Watch a video on our T-65 educational seminar program

Be sure you follow all CMS guidelines for hosting an educational or sales event.

Crowe agents have access to a preset lead program that provides leads at a very good close ratio.  To learn more about this program, click the link below:

Watch a YouTube video on our preset lead program

Tips for effectively leveraging T-65 leads

  1. Targeted Marketing: Use targeted marketing strategies to reach individuals who are approaching the age of 65. Think about doing this up to 1 year ahead.  This may include digital advertising, direct mail campaigns, and partnerships with local community organizations.
  2. Personalized Communication: Tailor your communication to the specific needs and preferences of T-65 leads. Listen to their concerns and provide customized solutions that address their unique circumstances.  Many agent use a Medicare fact finder to collect important client information.
  3. Educational Workshops: Host educational workshops or seminars to provide T-65 leads with valuable information about Medicare enrollment, coverage options, and important deadlines. This helps establish your credibility as a knowledgeable resource in the Medicare field.
  4. Follow-Up and Support: Stay in touch with T-65 leads throughout the enrollment process and beyond. Offer ongoing support and guidance to ensure that they make informed decisions about their healthcare coverage.  This helps build a good long term broker/client relationship.  It is important to remember renewals are a large part of your income and this also leads to referrals.

Find out how to get Medicare referrals

T-65 Medicare leads represent a valuable opportunity

This is an opportunity for insurance agents to connect with individuals who are nearing eligibility for Medicare benefits. By understanding the unique needs of T-65 leads and employing strategic approaches to lead generation and engagement, agents can effectively serve this demographic and grow their business in the process. By providing personalized guidance and building lasting relationships, agents can become invaluable allies.

Here are some marketing ideas

the best way to get almost exclusively t-65 prospects is through our T-65 seminar program.  T-65 mailers are a good way to target new to Medicare but you have a very low response rate and mailers are a ton of work and follow up.

Before you contact potential clients – you must understand how the permission to contact works

Click here to see Medicare Advantage commissions 2024

 

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Medicare supplement comparison

Medicare supplement comparison

By Ed Crowe | General Articles | 0 comment | 12 February, 2024 | 0

Medicare supplement comparison

Because Original Medicare does not pay 100% of health care cost, many beneficiaries purchase Medicare Supplement (Medigap) health plans. Medicare supplements help pay the costs of co-pays, co-insurance and deductibles.  When beneficiaries are trying to decide which plan best meets their needs, they should look at a Medicare supplement comparison.

In order to apply for a Medicare supplement plan, beneficiaries must be enrolled in both Medicare Part A and Part B.  Private health insurance companies offer Medicare supplement plans.  CMS assigns letters to each plan and standardizes the all, for example all plan Ns provide the same exact coverage no matter what company sells them.  Each carrier charges a different premium amount for the coverage they provide.  Each plan letter differs by what they cover, out-of-pocket costs and premiums.

Looking for an FMO – click here for online Crowe contract

A few things to know about Medicare Supplement plans

  1. There are 10 standardized Medicare supplement plan choices available in most states.  The states of Massachusetts, Minnesota and Wisconsin use their own standard plans.
  2. Medicare supplement plans do not provide coverage for prescription drugs . Beneficiaries wo opt for a Medicare supplement plan will also need to purchase a PDP (prescription drug plan).
  3. Beneficiaries cannot purchase a Med Sup plan if they are enrolled in a Medicare advantage plan, although if they drop the Medicare advantage plan and go back to original Medicare It is important to note, in many states the beneficiary may have to go through underwriting before they are approved for coverage, unless it they enroll during specific G.I. periods.
  4. Supplement plans do not provide coverage for things such as; dental, eye exams, OTC benefits or long term care that are offered through MA/MAPD plans.
  5. These plans are guaranteed renewable. This means,  companies that offer the plans cannot cancel the plan for health reasons.  They can however, cancel plans if the beneficiary neglects to pay their premium.
  6. Several states offer Medicare supplement plans to Medicare beneficiaries under 65 with a qualifying disability.  To get more information on what’s available in your area, visit your SHIP (state health insurance program).

    Click here to watch a YouTube video on the difference between Medicare Supplement and Medicare Advantage plans

    Medicare Supplement plan comparison chart

    This chart shows what’s covered by each plan type.

    Medigap Benefit

    Plan A Plan B Plan C Plan D Plan F* Plan G* Plan
    K
    Plan
    L
    Plan M Plan N
    Part A coinsurance & hospital costs

    up to 365 additional days after Medicare benefits are used

    ​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​

    Part B coinsurance or copayment

    ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ 50% 75% ​​Yes​ ​​Yes**

    Blood (first 3 pints)

    ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ ​​Yes​ ​​Yes​ 50% 75% ​Yes​​ ​​Yes​
    Part A hospice care coinsurance or copayment ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​Yes​​ ​​Yes​ 50% 75% ​​Yes​ ​​Yes​
    Skilled nursing facility coinsurance ​​X​ ​​X​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ 50% 75% ​​Yes​ ​​Yes​
    Part A deductible ​​X​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ ​​Yes​ 50% 75% 50% ​​Yes​
    Part B deductible ​​X​ ​​X​ ​​Yes​ ​​X​ ​Yes​​ ​​X​ ​​X​ ​​X​ ​X​​ ​​X​
    Part B excess charge ​​X​ ​​X​ ​​X​ ​​X​ ​​Yes​ ​​Yes​ ​​X​ ​​X​ ​​X​ ​​X​
    Foreign travel exchange (up to plan limits) ​​X​ ​​X​ 80% 80% 80% 80% ​​X​ ​X​ 80% 80%

    Out-of-pocket limit**

    N/A N/A N/A N/A N/A N/A  

    ($7,060 in 2024)

     

    ($3,530 in 2024)

    N/A N/A

Please note; beneficiaries can no longer purchase Plans E, H, I and J.  If the client purchased one of the plans before June 1, 2010, they can you can remain enrolled in it. After Jan. 1, 2020, newly eligible beneficiaries are not able to purchase a Plan C or a Plan F.  These are the only two plans that cover the Medicare Part B deductible. Beneficiaries who turned 65 before 1/1/20, are still eligible to purchase one of those plan options.

There are some states that offer a high deductible version of plan F and Plan G.  Those who choose one of these plans pay a lower premium rate but pay their co-insurance, co-pays and deductible before their medical services are covered at 100%.  The deductible amount in 2024 is $2,800.

** Plan N pays 100% of the Part B coinsurance, although some physicians charge a $20 co-pay for office visits and emergency rooms can charge  $50 co-pay when your visit does not result in a hospital admission. 

Keep in mind, the best plan choice is an individual decision and is based on several factors, including health , budget and the area you live in.  That is why a licensed Medicare agent is a great source of information for making important health care decisions.

Learn about Medicare commissions 2024

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Medicare financial assistance

Medicare financial assistance

By Ed Crowe | General Articles | 0 comment | 10 February, 2024 | 0

Medicare financial assistance

Because the cost of healthcare continues to rise, especially for seniors, it is important for them to have access to Medicare financial assistance.  There are several ways for Medicare beneficiaries to access financial assistance to help alleviate the burden of medical expenses.  We will go over a few ways beneficiaries can get financial assistance with their medical expenses.

Medicare Basics

Before we go over financial assistance programs, it’s important to understand the different parts of Medicare.

1. Part A (Hospital Insurance) – Covers inpatient hospital stays, skilled nursing facility care, hospice care, and some home health care.

2. Part B (Medical Insurance): Covers outpatient care, doctor visits, preventive services, and some home health care.

3. Part C (Medicare Advantage): A private insurance plan that includes coverage from both Part A and Part B.

4. Part D (Prescription Drug Coverage): Offers prescription drug coverage through private insurance plan.

Medicare Savings Programs

Qualified Medicare Beneficiary (QMB) Program: This program helps pay for Part A and Part B premiums, deductibles, copayments, and coinsurance for individuals with limited income and resources.

Specified Low-Income Medicare Beneficiary (SLMB) Program: Offers assistance with Part B premiums for those with slightly higher income levels than QMB.

Qualified Individual (QI) Program: Provides help with Part B premiums on a first-come, first-served basis for those who meet income requirements.

Qualified Disabled and Working Individuals (QDWI) Program: Assists certain disabled individuals who lost premium-free Part A due to returning to work.

Find out about MSPs (Medicare savings programs)

Extra Help with Prescription Drug Costs

The Extra Help program assists with Part D prescription drug plan costs, including premiums, deductibles, and copayments. Eligibility is based on income and resources.

State Pharmaceutical Assistance Programs (SPAPs)

Some states offer additional assistance for prescription drug costs beyond what Medicare provides. These state-sponsored programs vary, so beneficiaries should check with their state’s health department for details.

Find out what’s available in your state.

Click here to learn about the Medicare prescription payment plan.

Medicare Advantage Plans additional benefits

Some Medicare Advantage plans offer additional financial assistance beyond original Medicare.  Medicare beneficiaries who have limited income and assets qualify to enroll in DSNP MAPD plans. These may include reduced copayments, coverage for vision and dental care, and other benefits for groceries rides to medical appointments and much more.

Medicare and Medicaid – Dual eligible benefits

For individuals eligible for both Medicare and Medicaid (dual eligible), both programs work together to provide comprehensive coverage. Medicaid can help cover costs that Medicare doesn’t, such as long-term care, and assistance with co-pays, coinsurance and more.

Click here to learn more about Medicare and Medicaid

Appealing Decisions and Seeking Help:

Beneficiaries have the right to appeal if they disagree with a Medicare decision. Additionally, various organizations and resources, such as the State Health Insurance Assistance Program (SHIP), can provide guidance and assistance in navigating the complexities of Medicare.

Medicare financial assistance programs play a crucial role in providing seniors access to the healthcare they need without facing overwhelming financial burdens. It is essential for beneficiaries to be aware of the programs available, understand eligibility criteria, and seek assistance when they need it. By taking advantage of these resources, individuals can navigate the Medicare maze and enjoy the peace of mind that comes with comprehensive healthcare coverage.

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Aetna fitness reimbursement

Aetna fitness reimbursement

By Ed Crowe | General Articles | 2 comments | 9 February, 2024 | 0

Aetna fitness reimbursement

Aetna has expanded their commitment to wellness by adding the Aetna fitness reimbursement benefit to some of their MAPD plans.  This benefit provides members of participating plans an allowance for activities or equipment for things such as; golf, pickleball, swimming, running, or even entrance fees for state and national parks.  Members can also use the benefit for fitness equipment such as athletic shoes, exercise mats, weights, wearable fitness trackers or any other equipment that helps them stay healthy.

Please note; this benefit does not cover expenses for fitness attire other than shoes.

Watch a quick video on Medicare advantage plans vs Medicare supplements

More about this benefit

Once the calendar year ends, you cannot roll over any portion of this benefit allowance.  This is a (DMR) direct member reimbursement, this means the member pays for the qualified item or activity up front and then submits the paid receipt to Aetna for reimbursement. Please make sure all fields are completed and receipts included before you send in the request to avoid delays in payment receipt.
If you are unsure if your plan offers this benefit,  either check the Evidence of Coverage for your specific plan or contact your broker to confirm this benefit as well as any other plan questions you have.

Learn the pros and cons of Advantage plans

Please note:  Members do not use the Fitness Reimbursement Form for reimbursement of benefits other than; fitness activity fees, or fitness supplies or wearable items.  Reimbursements  of any other expenses require a specific form for that purpose.

To determine if you should send in an item for reimbursement, make sure you can answer yes to the following 3 questions:

  1.  Did you purchase this item or service this year to use this year?
  2.  Is the item or service for your benefit/use only?
  3. Do you have an itemized receipt for the items or services you are requesting the reimbursement for.  Please make sure the receipt includes the date of purchase, name of retailer, location of retailer and a description of the item as well as the amount paid.

How this benefit works

  1.  The member pays up front for the qualified fitness-related services, activity fees or supplies from licensed provider or retail store.  They collect a detailed receipt that contains costs, date of purchase and payment method.
  2. Plan member makes the request for reimbursement.  This can be done online at AetnaMedicare.com/Reimburse, once you are on the site, just follow the prompts and fill out the required form and upload a copy of your paid receipt.  If you do not want to fill it out online, you can either print out a copy from the website or request a form from the member services number on the back of your plan ID card. Please see below for more ways to submit your reimbursement.
  3. Wait for your reimbursement to arrive.  Aetna will send members a check to reimburse them for qualified purchases.  Please allow up to 45 days to receive your payment.  Aetna must receive both the form and receipt within 365 days of the original purchase.  Allowance amounts do not roll over to the next calendar quarter or plan year.

To download a copy of the Fitness Reimbursement Form, click here

How to request the reimbursement

  1. Members can go to AetnaMedicare.com/Reimburse or scan the QR code in this flyer.
  2. You can either complete the form online or download, print and complete the reimbursement form and mail it to the claims address found on the back of your member ID card.  If you are requesting the reimbursement by mail, you should make a copy of your original documents; Aetna will not return them to you.

Please note:  any item you purchase from private, non-retail seller will not be accepted for reimbursement.  Plan members should always check their EOC for a full description of plan benefits, exclusions and limitations.

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Part D late enrollment penalty appeal

Part D late enrollment penalty appeal

By Ed Crowe | General Articles | 0 comment | 8 February, 2024 | 0

Part D late enrollment penalty appeal

Medicare beneficiaries who don’t sign up for Medicare Part D coverage during their initial enrollment period and go for a period of 63 or more continuous days without creditable prescription coverage may incur a late enrollment penalty.  If the beneficiary receives an LEP and they believe it is in error, they can initiate a Part D late enrollment penalty appeal.

Once a beneficiary enrolls in a Part D plan, the plan notifies them in writing if it is determined that the enrollee has incurred an LEP.  If plan administrators believe the enrollee has had a lapse in creditable prescription coverage for a continuous period of 63 days or more. The enrollee receives an LEP Reconsideration Notice and LEP Reconsideration Request Form with the written notification.

Learn more about enrollment in Part D

Either the enrollee or their representative can ask for a review, or reconsideration, of the LEP.  The LEP reconsideration request form provides enrollees a list of circumstances when they can request a review.

LEP Reconsideration Notice

The Part D LEP reconsideration notice gives enrollees an explanation of their right to request a reconsideration of their LEP.  Sponsors of Part D plans must complete the notice and send it to the enrollee with the letter notifying them of the imposition of a Late Enrollment Penalty.

To download a copy of the Sample late enrollment penalty reconsideration notice – click here.

Reconsideration Request Form

Part D plan enrollees should use the form, “Part D LEP Reconsideration Request Form C2C” to request an appeal of the LEP decision. The enrollee completes the form, signs it and then send it to One of the options below:

If you are sending via standard mail; C2C Innovative Solutions, Inc., Part D LEP Reconsiderations, P.O. Box 44165, Jacksonville, FL 32231-4165

Sending by courier or tracked mail; C2C Innovative Solutions ,Inc., Part D LEP Reconsiderations, 301 W. Bay St., Suite 600, Jacksonville, FL 32202

You can also send either by fax to; 833-946-1912 or upload the form to the website https://www.c2cinc.com//Appellant-Signup.  Once you are on the website, you will need to create an account and follow the prompts from there.
If you have a friend, family member or doctor send the request, that person must be your representative. They can complete the last form in the reconsideration request form.   The form is fillable online or you can print it out and fill it from there.

Click here to download the LEP Reconsideration Request Form

LEP appeal process

The LEP appeal process is conducted by an IRE (independent review entity) that has a contract with Medicare. The IRE notifies the enrollee of the final LEP decision within 90 days of receiving the request.  This includes the dismissal of the request.

Please note:  If you receive Extra Help, you do not have to pay a Late Enrollment Penalty.  Click here to learn more about Extra Help programs.

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How to get a replacement Medicare card

How to get a replacement Medicare card

By Ed Crowe | General Articles | 0 comment | 6 February, 2024 | 0

How to get a replacement Medicare card

If you find yourself in need of a replacement Medicare card due to loss, damage, or a name change, the process is straightforward. We will go over the process to get a replacement Medicare card, ensuring you have access to your necessary healthcare information when you need it.

Find out about Medicare premiums.

The importance of a Medicare card

Before we dive into the replacement process, it’s essential to recognize the significance of your Medicare card. This card contains valuable information, such a as your Medicare number as well as the effective dates of your Part A and Part B coverage. Beneficiaries need to have access to it as proof of Medicare coverage when they require necessary medical services. Whether you’ve lost your card, or it’s been damaged, it is important to obtain a replacement card quickly.  This will help enrollees maintain their access to healthcare.

Ensure eligibility

If you are eligible for Medicare but have not enrolled yet, you need to complete the initial enrollment process before you request a replacement card. Once you complete your initial enrollment, you will receive your card within a few weeks.

Click here to learn about Medicare enrollment periods.

Ways to obtain a new Medicare card

There are a couple different ways to obtain a replacement Medicare card.  Because of this, beneficiaries can choose the method that they are most comfortable with. The two ways to get the new card are:

Online:

Beneficiaries can log into their personal account on the official Medicare website www.medicare.gov.  Once they are logged in, it is easy to follow the prompts and request the replacement card. This method is convenient and typically provides a quicker turnaround. Beneficiaries can print an official copy of their card from their online account to retrieve an immediate copy.

Over the phone:

To request a replacement card over the phone, contact Social Security Administration at 1-800-772-1213 (TTY 1-800-325-0778). Beneficiaries need to have their Medicare number as well as other pertinent information to verify your identity.

Provide necessary information

No matter what method you opt for, you need to provide personal information to verify your identity and facilitate the replacement of your card. It is imperative that you use only official channels to request the new card.  Medicare will need details such as your full name, Social Security number, date of birth, and even your Medicare number to verify your identity before they can process the request.

Confirm Your Address

Because Medicare will send the replacement card to the address on record, it is important to make sure you update your current address in the Medicare system if you move.  Keeping your records up to date will ensure you receive your new card a quickly as possible.

Learn the difference between Medicare Advantage and Medicare Supplement plans – watch a quick YouTube video

Be Patient

Once you submit your request your replacement card, it will take time for the request to be processed and sent out to you. The time required to process the request will vary depending on how busy the Medicare office is, so you need to be patient while you wait for the Medicare card to arrive.

Obtaining a replacement Medicare card is a straightforward process.  Following these steps and keeping your information current, will ensure the process is smooth should you need a replacement card.

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Wellcare prescription plans

Wellcare prescription plans

By Ed Crowe | General Articles | 0 comment | 6 February, 2024 | 0

Wellcare prescription plans

Because the ability to access affordable prescription medications is crucial to maintaining good health, beneficiaries must be aware of all their options.  In order to help individuals make an informed decision, we will discuss some benefits of the WellCare prescription drug plans.

Important; CMS has guidelines in place to regulate the types of medications that prescription drug plan providers must cover.  This includes a minimum standard of benefits for providers to follow. The formulary for each plan Each plan meets the requirements as required by law. Because each plan differs, the cost and drugs included in the formulary can vary.

Find out about the Medicare drug price negotiations

Although Wellcare offers three different plan choices, it is important to review each plan formulary and make sure it provides coverage to fit the prescription needs for anyone considering enrollment.

The three Wellcare PDP plans for 2024

  1. Wellcare Medicare Rx Value Plus – is a great option if you require more comprehensive prescription coverage. See what this plan has to offer, Wellcare RX Value Plus summary of benefits.
  2. Wellcare Classic PDP – those who receive Extra Help may be eligible to enroll in this plan for a$0 premium as well as a low co-pays, view the  Wellcare Classic PDP summary of benefits.
  3. Wellcare Value Script – this plan provides low-cost coverage an dis a good choice for those that require few medications. For more details, look at the Wellcare Value script summary of benefits 2024.

Some features of the Wellcare prescription plans

Wellcare has no or low premium plans available to provide coverage for individuals who qualify for Extra Help.  These plans are available in all states and offer low or no copays when enrollees purchase prescriptions from preferred pharmacies.

Some Wellcare plans include no deductible, so plans cover prescriptions on day one.

Wellcare has a nationwide network of preferred pharmacies that includes thousands of national, regional and local pharmacy chains. It also includes grocers and independent pharmacies as well.  These relationships help plan members save money on prescription drugs.

Use this link to the Wellcare preferred pharmacy tool and find a local in-network pharmacy.

Find a preferred pharmacy tool to find a local pharmacy.

The member service representatives are available either online at wellcare.com/PDP or by phone at 866-822-1339 (TTY – 711) during the hours of 8am – 8pm EST Monday – Friday. They can provide answers to members coverage or medication questions.

If you want to view the plan formulary (complete list of drugs each plan covers), visit Wellcare’s website or contact their member services department.

Click here to download a 2024 Wellcare Summary of Benefits

Understanding PDPs

Comprehensive Coverage

Prescription Drug Plans( Medicare Part D or PDPs), provide coverage for a wide range of prescription medications. These plans are designed to complement Medicare coverage provided by Original Medicare and or a Medicare supplement plan. PDP plans offer a cost-effective way to manage prescription drug expenses.

Medication Formulary

Each prescription drug plan comes with a specific list of covered medications known as a formulary. It’s essential to review this list to ensure that the medications each member takes or may need in the future are covered under the plan.  In most cases, PDP plan providers update their formularies each year.  This means it is imperative that enrollees go over plan changes each year to ensure they are still on the best plan for their needs.  In many cases, it is a good idea to enlist he help of a licensed Medicare agent to help go over all your coverage options.

Learn about the Part D drug cap

Pharmacy Network

Prescription drug plans have a network of preferred pharmacies where enrollees can fill their prescriptions. It’s important to check the pharmacy list to maximize cost savings. If you opt to use non-preferred pharmacies, your out-of-pocket costs may be higher.

Tiered Cost Structure

Prescription medications are categorized into different tiers, each with its own associated cost. Lower-tier medications generally have lower copayments or coinsurance, while higher-tier medications may have higher out-of-pocket costs. Understanding the tier structure can help you plan for and manage your prescription drug expenses.

When can you enroll in Medicare Part D

WellCare is dedicated to providing affordable healthcare solutions. Their prescription drug plans are designed to help individuals save on out-of-pocket costs for prescription medications. This can be beneficial for those who rely on multiple medications to manage chronic conditions. WellCare PDP Plans include the option for mail-order services. This convenient feature allows members to order a 90-day supply of  medications. This saves trips to the pharmacy and potentially reduces overall prescription costs.

Please note:

It is important to always review plan details, this includes the formulary and preferred pharmacy network to ensure the best coverage for each individual enrollee is chosen. Beneficiaries should consider using the help of a licensed Medicare agent when making important Medicare coverage choices.

Click here to learn how a Medicare agent can help you

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