Advanced Diabetes Supply: Agent Support Program
There are multitudinous programs available to agents through agencies and other partners that they work with. Some of these features come in the form of agent support programs. One of the organizations that works with Crowe and Associates is Advanced Diabetes Supply, a trusted supplier of diabetes supply products since 2002. They are a leading national distributor of Durable Medical Equipment (DME) and specialize in supplies for clients handling their diabetes diagnosis. Because of their national presence and range, they are able to provide efficiency, payor coverage, and flexibility.
In addition to this, Advanced Diabetes Supply provides a free agent support program. This is a personalized retention service in which they work with the agent to provide excellent care to their clients with diabetes. Nearly one third of the beneficiaries on Medicare are diabetic, and therefore this agent support program can help ensure retention of up to a third of an agent’s business book. Additionally, 26.4 million people over the age of sixty-five are pre-diabetic, which is a considerable 48.8% of that group. An account executive from ADS (Advanced Diabetes Supply) works with the agent to provide sales and retention support for their clients living with diabetes.
While working with the agent to provide retention, Advanced Diabetes Supply can also provide supplies to their beneficiaries. These supplies include blood glucose meters, test strips, lancets, lancing devices, and control solution. Also available are continuous glucose monitors, insulin pumps and supplies associated with those, including Medtronic and Tandem pumps, infusion sets, reservoirs, and cartridges. ADS is also in a position to supply clients with necessities that fall under Medicare Part D, such as Omnipod dash/5, insulin syringes and pen needles, and alcohol wipes.
Using the Service
It is very simple for an agent to take advantage of this free support service. The first thing to do is check if their client has diabetes. If they do have diabetes, the agent can then forward their client’s contact information to the account executive from ADS at point of sale – there is a secure “refer a client” link for this purpose. The account executive will then call the client and help them set up easy home deliveries for any supplies that they may need with free shipping. This makes the beneficiary’s life easier and helps the agent provide them with excellent service, increasing retention through ADS’ free agent support program.
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