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UHC OTC 2023

If you are a member of a UHC Medicare Advantage plan, you may have a UHC OTC 2023 benefit.  If you check the summary of benefits for your plan, you will be able to determine if you have access to the OTC benefit.

Please note; the OTC benefit is provided once each quarter for non-dual plan members.   Any unused benefit amounts do not carry over to the next quarter.  In other words “use it or  lose it”.

Additionally; members of the DSNP plans have a monthly OTC benefit amount that is also “use it or lose it”.  It does not carry over every month.

If you need help or have questions about an OTC order,  please call either 1-833-845-8798  for non-dual plan members or 1-833-853-8587 for Dual plan members. You can also call the member services number located on the back of your member ID card for answers to your health coverage questions. c

Click here to download the 2023 OTC Member Catalog for non dual plans

Download 2023 DSNP Food, OTC, Utilities Member Catalog

2023 Rewards DSNP Members

There are 4 ways to shop for OTC items:

Online:

1. Go to myuhcmedicare.com/HWP.
2. Sign in using your HealthSafe ID®. If you don’t have a HealthSafe ID,
click Register Now to create one. You’ll need your UCard and a valid
email address to get started.
3. On the Order page, add products to your cart by clicking Add to Cart
in the product details.
4. Click Cart in the upper right corner of the page to review your order.
5. Click Check Out and enter your shipping details.
6. Click Place Order to receive your products delivered to your home
at no cost.

Mail:

Use the catalog to choose items, fill out an order form and mail it in.

Phone:

1. Prepare a list of products you want to buy.
2. Call 1-833-845-8798, TTY 711, 8 a.m. – 8 p.m. local time, 7 days a week.

In-Store:

1. Shop covered OTC products at thousands of participating stores in network including; Walmart, Walgreens, CVS, Kroger and several more.  You can use the store finder at my mymedicare.com/HWP to locate.
2. Either you or the store associate will scan the barcode located on the back of your UCard and then scan each product.
Remember; you can download the UnitedHealthcare mobile app at either the App store for iPhone users or at Google play for google phones. to scan items to be sure they are covered by your benefit.

More member information:

Dual members can use their Ucard OTC funds for; healthy foods, OTC items, and to pay utility bills.

Non-dual members can use the UCard for OTC products

The Choice Flex PPO is a new (non-dual) MAPD plan.  This plan offers members both a Flex card and a UCard (2 cards).  The Flex card is a pre-loaded Visa with $500 to use annually for dental, vision & hearing items only.

All participating MAPD plans; both dual & non-dual, receive a UCard.  Any member renew rewards will be loaded onto the UCard.

UCard Quick Reference Guide – Click here

Dental benefit Quick Reference Guide

Members can set up their own portal to view claims, look up doctors, use the store finder for OTC items as well as check their UCard balance and more.

UnitedHealthcare Medicare Member Sign In | UHC Medicare Benefits and click “REGISTER” in the upper right-hand corner and follow the prompts from there.

To view more images by this artist; click here

Aetna Medicare Over The Counter Catalog 2019

The Aetna Medicare Over The Counter (OTC) Catalog 2019 is now available.

To view an updated post – Click here for details

Carriers now offer a Medicare over the counter (OTC) benefit  to their members.  In addition to your plan benefits, over the counter benefits  defray some of the cost of necessary healthcare items not covered as a medical or pharmaceutical expense.

Aetna Medicare offers members an Over-The-Counter benefit.

This benefit pays up to a $25 maximum amount every month for over the counter  (OTC) items.  The catalog lists eligible items.    Only items listed in the OTC catalog are covered by the over the counter benefit.  Many products you would normally purchase from a drugstore are critical to a healthy lifestyle.  These items may include non-prescription medications, vitamins,  and eye care.  In addition to these you can purchase every day items that impact your health, like hand sanitizer.  This benefit allows you to purchase these items from the catalog at no cost to you.  Accordingly, the cost of these items is part of your Medicare OTC benefit.

1. The over the counter benefit in 2019 is up to $25/member every month.  However, there are rules with regard to how items must be ordered.
2. The over the counter  benefit is included with all Aetna Medicare Advantage plans in 2019.
3. You must order from the catalog or online. Items purchased from a retail store are not part of the benefit.
4. Because this is a “use it or lose it” benefit,  benefit dollars do not carry over month to month.  Therefore,  be sure to check the catalog each months for items you will need.
5. You cannot use your CVS Extra Care card toward these purchases.
6. Free shipping!  There are no shipping or handling fees.
7. Orders typically take two weeks to arrive.  Plan ahead for adequate supplies.

You can place an Over the Counter order 2 ways.  You can order either by phone at 1-888-628-2770 Monday through Friday 9:00am to 8:00pm EST, or you can order online at visit:myorder.otchs.com.

Choosing a Medicare plan can be confusing!  Remember, that is what we specialize in!    If you still need help determining which Medicare option will suit you best,  call us at 203-796-5403 and schedule an appointment today.

Agents can click for a Medicare Scope of Appointment