In this post, we discuss how agents can use the Advanced Diabetes Supply Agent Resource. As a Medicare agent, your clients rely on you for guidance not just on policy selection but for access to healthcare resources. For clients living with diabetes, managing their condition requires a constant supply of testing materials, continuous glucose monitors (CGMs), insulin pumps, and education. One valuable partner in supporting these clients is Advanced Diabetes Supply (ADS).
Advanced Diabetes Supply
Advanced Diabetes Supply is a specialized medical supply company focused exclusively on diabetes care. They are one of the nation’s leading suppliers of diabetes testing supplies and equipment, including:
- Continuous glucose monitors (CGMs) like the Dexcom G7 and FreeStyle Libre systems
- Insulin pumps and pump supplies
- Blood glucose meters, lancets, and strips
- Diabetes-friendly nutritional products – Click here for a Diabetes friendly food list
ADS also works with both Medicare and private insurance carriers, making them an excellent partner for agents looking to streamline care and support for their clients.
Watch a YouTube video to learn more about ADS – US Med program information
Why Recommend ADS to Clients
1. Expert Navigation of Insurance Coverage
Many clients struggle to understand what diabetes supplies are covered by Medicare or private insurance. ADS has a dedicated team that works directly with insurance providers to verify benefits and get authorizations; minimizing the stress and the wait for necessary supplies for your clients.
Important: If you have Medicare clients managing diabetes, ADS knows exactly how to process their CGM or testing supply orders in accordance with Medicare guidelines.
2. Home Delivery and Reorder Reminders
ADS ensures timely home delivery of diabetes supplies and provides helpful reorder reminders; an invaluable service for clients who may forget or have difficulty accessing a pharmacy.
3. Excellent Customer Service
Your client’s well being is important to you. That is why the ADS patient-centric service model is a great way to ensure clients are taken care of. Their trained representatives are knowledgeable, friendly, and make it easy for clients to get the support they need without confusion or delays.
4. Fast Enrollment Process
Agents can refer clients to ADS with a simple process:
- Fill out a referral form (available on the ADS website)
- Provide the client’s basic insurance and medical information
- ADS handles the rest—including contacting the physician, obtaining prescriptions, and setting up shipments
How to Refer Your Clients to Advanced Diabetes Supply Agent Resource
You can guide your clients to ADS in a few easy steps:
- Visit: www.northcoastmed.com
- Call: ADS’s dedicated phone line for new referrals: 1-866-422-4866
- Fax: Completed referral forms to 1-866-551-2909
- Email: For agent-specific questions or to request referral tools, contact their provider support team
Many agents also keep brochures or digital referral kits on hand to explain the benefits of using ADS.
Better Client Relationships
Helping clients manage chronic conditions like diabetes doesn’t stop at policy enrollment. By referring them to trusted resources like Advanced Diabetes Supply, you build stronger relationships and improve health outcomes; while reducing coverage confusion and service delays.
As a proactive, service-minded agent, adding ADS to your toolkit is a smart move that benefits both your clients and your business.
Agents who would like more information; contact us at 203-796-5403. We will provide contact information for an ADS representative.
Leave a Comment