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Home Posts tagged "Medicare Complete"
What is a Medicare HRA

What is a Medicare HRA

By Ed Crowe | General Articles | 0 comment | 29 December, 2023 | 0

What is a Medicare HRA

If you are in Medicare sales, you may have heard the term HRA.  In this post we will explain what is a Medicare HRA and why insurance carriers use this tool.

What is a Medicare HRA

HRA stands for Health Risk Assessment.  Medicare Advantage plans must do an HRA for every beneficiary within 90 days of their initial enrollment.  MA/MAPD plans require qualified health care professionals to conduct HRAs for existing members once a year.  These assessments are an important tool for both health plans and providers.  Insurance carriers use HRAs to identify the health status of members.  Once the HRA is completed,  insurance companies make risk adjustments and providers can put a managed care plan in place when necessary.  Clients may decide to have the HRA done either in a provider’s office or at home.

The HRA is required by CMS for all members of both Medicare Advantage and traditional Medicare fee-for-service plans.  If the member is enrolled in a traditional Medicare Fee-for-service plan, The member’s initial (welcome to Medicare) or preventative visit is used for the HRA.  When the member is enrolled in a MA/MAPD plan, the member will be asked to have the HRA.  Medicare advantage plans must make a “best effort” to have the member complete the HRA each year.

Click here to watch a quick YouTube video on Medicare Advantage vs. Medicare Supplement plans

HRAs (Health Risk Assessments) help collect important information

The information obtained through a HRA provides a view of the enrollee’s general health, health risk factors, as well as a glimpse into their ability to complete activities of daily living.  All these factors provide a view of overall health as well as find gaps in care and provide a basic diagnosis.

Any information obtained can help providers and health plans to create population health initiatives as well as to put an individual health plan in place.  The plan may include care management, coordination of care, identification of  high-risk individuals and the development of comprehensive care plans with referrals to suitable care team members.

Agents who want to offer Medicare Advantage plans, click here for online contracting

How to conduct a Health Risk Assessment

CMS has not put any specific format in place to conduct the assessments.  In many cases, a health care professional asks the beneficiary a series of questions. The questions cover a large range of topics that include family medical history, the beneficiaries current health, their lifestyle and their willingness to adapt behaviors that can improve their health.  The answers provided all correspond with a numerical value that determines the weighted risk value and health of the beneficiary.

Because Medicare Advantage companies receive payments from Medicare for each enrollee, Medicare uses this information to help calculate the payments. Health plans receive a prospective capitated payment that is based on the projected cost of care for each beneficiary.  Medicare adjusts the payment according to the amount of risk the company assumes per enrollee.  This helps ensure the company is able to cover the costs for the care for it’s enrollees.  That is why so many Medicare Advantage plan carriers offer their agents an incentive to ensure that new plan enrollees have the HRA completed.

For CMS to accept the HRA for the risk-adjusted payment, it must be either documented in the patient’s medical record or performed as a face-to-face visit with a licensed medical provider and the beneficiary.

Learn about CMS’ Part D drug cap

HRAs are an important tool

HRAs along with a good care management team are a great way to identify and support the specific health care needs of the individual to ensure improved health and better quality of life.

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Medicare agent application checklist

Medicare agent application checklist

By Ed Crowe | General Articles | 0 comment | 29 October, 2023 | 0

Medicare agent application checklist

If you are a Medicare agent, you know there are some things you need to do to prepare before taking an application from a client.  Take a look at the suggestions in the Medicare application checklist below. are currently taking as well as their doctors. This is all important information that you need to run an accurate Medicare quote.

You can easily run a quote using one of our free online quoting and enrollment tools such as Sunfire or Connecture.  Both of these tools have a built in CRM that is free to use to our contracted agents.

Learn more about how to quote Medicare Advantage plans with our free quoting tools

Before you take the application

Be sure you get a signed SOA.  There are CMS guidelines agents must follow when taking a SOA.  Agents must take the SOA (Scope of Appointment) 48 hours before you meet your client to sign up for a Medicare plan.  Please note; a scope is good for 12 months from the date the client signs it.  After a 12-month period, you need a new scope signed before any Medicare enrollment discussions can take place.  You must keep a scope of appointment on file for 10 years weather or not you made a sale. per CMS guidelines.

Watch our YouTube video on Scope of Appointment rules starting 10/1/23

Click here to download a generic scope

It is important that the SOA is filled out correctly with the plan type that you are discussing during your meeting checked of or initialed.  There are a few ways to collect the SOA.  You can collect it on the phone, via voice recording, online by sending a link either by email or text and you can also collect a paper SOA.  This all depends on the client’s preference.

Using a paper application

It is important to write legibly in either black or blue ink.  This ensures what you submit is processed without delays.

  1. If your client is enrolling in an MA/MAPD plan, be sure to include their PCP name and ID information requested on the enrollment form.  This is extremely important if they are applying for an HMO.  You should always check the client’s list of providers before enrolling them in any MA/MAPD plan.
  2. In the event your client has to answer health questions, make sure they provide detailed explanations for any health questions they answer yes to.
  3. If the client is enrolling during an SEP, be sure to include any necessary or required information.  If you try and skip this, it will only delay the processing and can result in a denial or enrollment.
  4. Be sure the that not only the client signs wherever required but that you sign where needed as well. This goes for the scope of appointment too.
  5. Submit the application on time.  Know the carrier rules for how long after you receive the application it must be submitted by.
  6. Before submitting the application check everything over one last time so that there are not delays in processing and the client gets the coverage they need on time.  If you send you r application through Pinnacle, they will scrub it for you, but it is always better to double check before submitting it to them.

Submit the application electronically

One way to be sure the application is done correctly is to use one of our free online enrollment tools and submit the application electronically.  This will ensure that all information is provided, and that the application is filled in legibly.

Join the team at Crowe and Associates

 

 

 

 

 

 

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Medicare HMO vs PPO Plans

Medicare HMO vs. PPO plans

By Ed Crowe | General Articles | 0 comment | 25 October, 2023 | 0

Medicare HMO vs. PPO plans

If you are considering a Medicare advantage plan, you will need to weigh Medicare HMO vs. PPO plans.  The first thing we need to do is explain that HMO stands for Health Maintenance Organization plans.   On the other hand, PPO stands for Preferred Provider Organization plans. Each of these plans provide its own set of benefits.  The plan you choose will impact your healthcare experience.

Understanding the Basics:

Medicare HMO and PPO plans operate within the broader framework of Medicare.  Both types of plans cater to the healthcare needs of Medicare beneficiaries.  Although the share the goal of providing essential healthcare coverage, they function differently in terms of network flexibility, cost structure, and coverage options.

Medicare HMO Plans:

HMO plans typically require beneficiaries to choose a primary care physician (PCP).  The PCP coordinates their care as well as provides referrals to specialists within the HMO network. This approach supports a structured healthcare management system.  This ensures a comprehensive and coordinated approach to treatment.

Additionally, Medicare HMO plans often come with low premiums and lower out-of-pocket costs when compared to some PPO plans. They also may provide some benefits such as a Part B giveback that PPO plans typically do not. However, the trade-off for these cost savings is the restricted network access.  This may limit the choice of healthcare providers and facilities.  In most cases HMOs do not cover medical care received outside the HMO network, except in emergencies or urgent care situations.

Medicare PPO Plans:

On the other hand, PPO plans offer more flexibility in choosing healthcare providers and facilities.  This allows beneficiaries to seek treatment both in and out of the PPO network. Although there is a network of preferred providers, beneficiaries can still access care from out-of-network providers.  It is important to note; out of network services will have a higher cost to beneficiaries than in-network.

In general PPO plans may have a higher premium and greater out-of-pocket costs when compared to HMO plans. Nonetheless, the flexibility to see specialists or visit healthcare facilities without referrals can be advantageous.  This is helpful for those who require specialized care or have established relationships with trusted providers.

Key Considerations for choosing a plan:

When deciding whether an HMO or PPO plan best suits your needs, there are several key factors to consider:

  1. What are your healthcare needs – Think about your healthcare requirements, this includes how often you require the care of a specialist.  You may need to go out-ot-network for some providers.
  2. Cost Considerations – Compare the premiums, deductibles, and co-pays associated with both plans. Do not discount potential out-of-network costs for either plan.
  3. Provider Network – Research the size and quality of the provider network. It is important to consider the availability of preferred doctors and specialists within each plan.
  4. Network area – If you frequently travel or reside in multiple locations throughout the year, it is important to consider the geographic area of coverage available.
  5. Prescription Drug Coverage – It is very important to research the prescription drug coverage provided by each plan.  This is imperative if you require regular medications.

Making the Right Choice:

Ultimately, the decision between a Medicare HMO and PPO plan hinges on your individual healthcare needs, financial circumstances, and preferences.

While HMO plans offer cost-effective, structured care within a limited network, PPO plans provide greater flexibility at a higher cost. Carefully evaluate your healthcare priorities and compare the specifics of each plan to make a well-informed decision.

It is a good idea to consult with a trusted healthcare advisor.  A licensed Medicare agent can help you review plan documents thoroughly and find the best option for you. A well informed agent can also answer your health coverage questions and is available to you when you need them.

Licensed agents get contracted with Crowe

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United Healthcare Medicare Complete Plan 3 Connecticut

By Ed Crowe | General Articles | 0 comment | 3 May, 2016 | 0

 United Healthcare Medicare Complete Plan 3 Connecticut

United Healthcare Medicare Complete Plan 3 Connecticut is a Medicare Advantage plan with Prescription Drugs (MAPD) offered by United Healthcare Medicare. The Medicare Complete Plan 3 is an HMO plan.  UHC offers Medicare Complete Plan 3  in Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland  as well as Windham counties.  The plan has both a $0 monthly premium and an annual out of pocket max of $6,700 (Medical only). It features co-pays of $20 for primary doc visits as well as $50 for specialist visits.  If you would like coverage for a specialist visit, you will need a referral from you PCP.  Referrals are valid for the full year.  This plan provides additional benefits for vision, foot-care, hearing aids, SilverSneakers fitness program as well as NurseLine.  This plan includes basic preventative dental services.

This Plan includes Preventative care at no cost.

In additional expenses the plan covers are,  annual wellness visits, mammograms, colonoscopy and also annual gynecological exams.  Plan members pay nothing for hospice care from a Medicare-certified hospice.

The drug plan has a 5 tier copay plan with a $140 deductible for Tiers 3,4 and 5 only.  Like all other part D and MAPD drug plans in CT, there is a Coverage Gap ( donut-hole) applicable to this Rx benefit.  Although it is an HMO plan, the Medicare Complete 3 does have the 2016 UHC Passport Program which provides access to doctors in other states on an in-network basis.  Passport is not available in all states.   A dental benefit is available with this program but there is a premium for adding it.

Please note:

A Medicare Advantage Plan with Prescription Drugs (MAPD) is NOT a Medicare Supplement plan (Also called Medigap). With an MAPD plan, Medicare is not the primary or secondary insurance.  The company offering the MAPD is your primary insurance and services must be obtained through participating providers in most cases.   A Medicare Supplement plan is secondary to Original Medicare and does not include Part D prescription drug coverage.   With a Medicare Supplement, there is not a network but instead, the insured would go to any provider that accepts or participates with Original Medicare.

 

Both a 2016 Summary of benefits and 2016 application are available in the links below.   You can send your application back to us either by email at Admin@croweandassociates.com or by fax at 203-567-6235

Click here for a UHC Plan 3 Application – Connecticut

Click here for a UHC Plan 3 Summary of Benefits – Connecticut

Interested in a lower maximum out of pocket plan?  Click here to learn more about the United Healthcare Complete Plan 1.

Click here for a free personalized Medicare quote.

Medicare Advantage Plans Connecticut

By Ed Crowe | Latest news | 0 comment | 18 March, 2013 | 0

There are 5 companies offering Medicare Advantage Plans (MA or MAPD) in the state of Connecticut.  The 5 companies are Anthem BCBS, Aetna, United HealthCare, Connecticare and Wellcare.  They do not all offer their plans in all counties of Connecticut however.  This post provides an overview of what is available.  Please call or email us for a benefit summary on any of the plans listed below.

WellCare- Offers plans in Fairfield, Hartford and New Haven Counties.  Wellcare has a $0 premium plan that boasts the lowest copays of any $0 premium MAPD in Connecticut.  They also have the only Dual Eligible offering in the state.   Both plans are very strong from a copay and additional benefit standpoint.    Wellcare does have network limitation that need to be considered.  Networks tend to be best in and around cities.  They do not have network in northern Fairfield county.

Anthem BCBS- Anthem offers plans in all counties of Connecticut.  They have an HMO offering for $28 per month.  They also have a PPO (available in limited counties only) for $18.00 that boasts very strong benefits compared to all other PPO plans in Connecticut.   Anthem has a very large network but is missing some major Physician IPA groups in CT.

United HealthCare- United offers plans in all counties of Connecticut.  They have 2 HMO plans ($99 a month plan and $0 a month plan) along with an AARP branded PPO plan for $24.00 a month.   United has an extensive provider network through Connecticut.  The UHC plans do not participate with Quest Labs which should be taken into consideration.  All other major labs do participate however.

Aetna- Currently offer plans in Fairfield, Hartford, Litchfield and New Haven county.  They have a $0 premium plan HMO, $94.00 HMO and a $90 PPO plan.  The $0 premium plan has benefits second only to Wellcare when compared to the other $0 premium plans in the state.  They also have a substantial network to go with the plan and allow for access to any Aetna Medicare HMO provider nation wide.  The Aetna PPO is not competitive at this point due to a $1,000 out of network deductible.

Connecticare- We have a contract with Connecticare but they will not allow to post any comments about their plan.  Call the office if you want information on this company 203-796-5403 or email Edward@Croweandassociates.com

HOW CROWE & ASSOCIATES CAN HELP YOU:

Crowe & Associates is an independent based in Brookfield CT. We are A rated with the BBB and are contracted to sell every Medicare Advantage plan in Connecticut.  We are paid commission from the companies and do not charge clients a fee for our services as a result.  We work with seniors in Connecticut every day to help them find the right Medicare plan to meet their needs.  Feel Free to call our office at 203-796-5403 or email me at Edward@Croweandassociates.com

Would you like to learn More? Register for our “How to choose a Medicare plan” Webinar by clicking this link

 

 

Medicare Advantage Plans Connecticut

By Ed Crowe | Medicare | 0 comment | 18 March, 2013 | 0

There are 5 companies offering Medicare Advantage Plans (MA or MAPD) in the state of Connecticut. The 5 companies are Anthem BCBS, Aetna, United HealthCare, Connecticare and Wellcare. They do not all offer their plans in all counties of Connecticut however. This post provides an overview of what is available. Please call or email us for a benefit summary on any of the plans listed below.

WellCare- Offers plans in Fairfield, Hartford and New Haven Counties. Wellcare has a $0 premium plan that boasts the lowest copays of any $0 premium MAPD in Connecticut. They also have the only Dual Eligible offering in the state. Both plans are very strong from a copay and additional benefit standpoint. Wellcare does have network limitation that need to be considered. Networks tend to be best in and around cities. They do not have network in northern Fairfield county.

Anthem BCBS- Anthem offers plans in all counties of Connecticut. They have an HMO offering for $28 per month. They also have a PPO (available in limited counties only) for $18.00 that boasts very strong benefits compared to all other PPO plans in Connecticut. Anthem has a very large network but is missing some major Physician IPA groups in CT.

United HealthCare- United offers plans in all counties of Connecticut. They have 2 HMO plans ($99 a month plan and $0 a month plan) along with an AARP branded PPO plan for $24.00 a month. United has an extensive provider network through Connecticut. The UHC plans do not participate with Quest Labs which should be taken into consideration. All other major labs do participate however.

Aetna- Currently offer plans in Fairfield, Hartford, Litchfield and New Haven county. They have a $0 premium plan HMO, $94.00 HMO and a $90 PPO plan. The $0 premium plan has benefits second only to Wellcare when compared to the other $0 premium plans in the state. They also have a substantial network to go with the plan and allow for access to any Aetna Medicare HMO provider nation wide. The Aetna PPO is not competitive at this point due to a $1,000 out of network deductible.

Connecticare- We have a contract with Connecticare but they will not allow to post any comments about their plan. Call the office if you want information on this company 203-796-5403 or email Edward@Croweandassociates.com

HOW CROWE & ASSOCIATES CAN HELP YOU:

Crowe & Associates is an independent based in Brookfield CT. We are A rated with the BBB and are contracted to sell every Medicare Advantage plan in Connecticut. We are paid commission from the companies and do not charge clients a fee for our services as a result. We work with seniors in Connecticut every day to help them find the right Medicare plan to meet their needs. Feel Free to call our office at 203-796-5403 or email me at Edward@Croweandassociates.com

Would you like to learn More? Register for our “How to choose a Medicare plan” Webinar by clicking this link

AARP Medicare Complete Connecticut (review)

By Ed Crowe | Medicare | 0 comment | 15 March, 2013 | 0

AARP Medicare Complete is a United Healthcare MAPD plan “Medicare Advantage with Prescription Drugs”.  United offers 4 different versions of Medicare Complete in the state of Connecticut. They have 2 HMO (in network only) plans a PPO plan (That is the AARP branded plan) and a POS plan. (only in New Haven county)  A link to a plan comparison of the plans is provided  below.

United HealthCare Medicare Complete HMO Plan 2-  This is a $0 monthly premium plan with in network coverage only.  United has a substantial network in CT but you must use participating providers on this plan unless it is an emergency.  There are no referrals required to see specialists. The benefits of this option have lower copays and will result in less out of pocket compared to the AARP Medicare complete PPO plan.   If your doctors are in network, this plan will probably be a better value than the PPO.

United HealthCare Medicare Complete HMO Plan 1-  This plan is $99 dollars a month.  It is essentially the same as the HMO plan 2 but has slightly lower copays.  If you do the math on this plan, you will conclude that it is not a good value compared to the plan 2.   It is very difficult to get your $99 a month worth out of this plan because the copays are only slightly lower.

AARP Medicare Complete Regional PPO- The regional PPO is a United Healthcare plans that has the AARP branding.  This plan has in network benefits that are similar to the HMO 2 but it has slightly higher copays, offers out of network coverage and costs $24.00 a month.  The main reason someone would select this plan instead of the HMO 2 is to have the out of network coverage.  This plan will still provide coverage when you visit non participating providers.   This plan should not be confused with the AARP Medicare Supplement plans.  For more info on Medicare Supplement plans CLICK HERE

Please feel free to call our office at 203-796-5403  in the event you need more detail or would like to discuss other plans.  You may also email me at  Edward@Croweandassociates.com

United HealthCare Med Complete Plan 1 and 2 Comparison   (This summary has both CT and MA plan comparisons)

United AARP Med Complete RPPO Summary  (Connecticut only)

 

LOOKING FOR MORE INFO?   CLICK TO REGISTER FOR OUR “HOW TO CHOOSE A MEDICARE PLAN” WEBINAR

AARP Medicare Complete

By Ed Crowe | Medicare | 0 comment | 7 February, 2013 | 0

AARP Medicare Complete is a general name given to a number of different United Health Care Medicare Advantage plans with the AARP logo.   United Healthcare also offers a number of different Medicare Complete plans without the AARP logo.

United has an AARP Medicare Complete branded product in most states.  In some states they have multiple plans.  The AARP branded Medicare Complete plans come in three types: HMO, POS and PPO.  The plans all have the same basic copay structure and more or less operate in the same manner with the only real difference being that the POS and PPO plans have out of network coverage.

Do you have other questions or do you want to see more detail on these plans?  I have a number of blogs on this topic or you may contact the office for more information.

United Healthcare Medicare Complete 2013

By Ed Crowe | Latest news | 0 comment | 18 December, 2012 | 0

United Healthcare offers multiple types of Medicare Advantage plans throughout the US.  Some of these plans are under the United Healthcare name while other are under the United name with AARP branding.

The AARP name is usually added to the United RPPO Medicare advantage plan.  This plan is an in and out of network plan.  If you stay in network (use United doctors and hospitals) there is a copay schedule.  If you see a non participating doctor or hospital, you will pay a cost share such as 30%.  This plan offers  a bit more flexibility than an HMO plan does as the HMO does not allow you to go out of network. Read more

United Healthcare AARP Medicare Complete Medicare plans for 2013

By Ed Crowe | Latest news | 0 comment | 22 November, 2012 | 0

This post is for a review of the United Healthcare Medicare Complete and the AARP Medicare Complete plans for 2013.  If you want 2012 information CLICK HERE

United Healthcare will be making some minor changes for the better to the 2013 Medicare Complete plan line which includes United Healthcare Medicare Complete and AARP Medicare Complete products.  All products listed are Medicare Advantage plans.  Look at seperate postings for information on AARP Medicare Supplement plans. Read more

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Online Enrollment- Enroll prospects online without the need for a face to face appointment. Access to all major carriers with the ability to compare plan benefits and prescription drug costs. Link to recorded webinar https://attendee.gotowebinar.com/recording/2899290519088332033

All agents receive a personalized enrollment website. Prospects can use the site to compare plans, check doctors, run drug comparisons and enroll in plans. Agents are credited for all enrollments. Click Here

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