HMO vs PPO
How do HMO and PPO Plans differ?
There are many choices to make when it comes to your health insurance. You may be familiar with the terms HMO and PPO. You may not know what the letters stand for or what the differences in the plans are. Let’s start by telling you what these initials mean. An HMO is a Health Maintenance Organization. A PPO is a Preferred Provider Organization. We will give some information about HMO vs PPO plans in this post. Note: Medicare Advantage plans also have HMO and PPO plans designs. The information is applicable to Medicare MA and MAPD plans as well.
We have listed some information about each type of plan below:
HMO vs PPO:
If you opt for an HMO, you will have to use specific in-network facilities as well as doctors. This network is made up of health care providers who have agreed to accept lower payment rates from members while meeting quality standards put in place by the insurance company. Medical care under an HMO plan is covered only when you use an in-network provider. There is very little opportunity to use the services of an out-of-network provider.
More HMO information:
- The premium for these plans is usually lower for HMO plans.
- In most cases, the deductible is either low or there is none
- You will need to choose a primary care provider (PCP)with most of the HMO plans. This provider decides what medical care you need. This means that provider will have to decided if you need to see another doctor for any reason.
- Usually, if you need a specialist your PCP will have to refer you to them. If your PCP does not give you a referral, your medical expense may not be covered.
- There are Open Access HMO plans that do not require a referral to see a specialist
- If you use a doctor who is not in the network, you will have to pay the entire cost out-of-pocket because, there is no insurance coverage.
- A medically necessary emergency room visit is in network on an HMO plan
HMO vs PPO:
If you choose a PPO plan, you will also have a network of providers. The difference with these plans and an HMO is you can go to certain out-of-network providers. The plan will pay less towards your medical expense than an in network provider; but at least it will pay part of your cost.
More PPO information:
- The premiums for these plans are usually higher than with an HMO.
- In most cases, there is a deductible.
- You do not need a referral from your PCP before going to any doctor or specialist.
- If you need to use a provider who is not in network, you may have some of your expense covered. Keep in mind, you will have better coverage using in-network providers.
The decision to choose one health care plan over another depends on many factors. These factors include your health, your budget and the network of providers available for each plan.
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If you would like more information about choosing a Medicare health plan, please contact us.
You can reach us either by phone (203)796-5403 or by email teal@croweandassociates.com.
Medicare & You eHandbook
If you want the most up-to-date, accurate Medicare information, you need the Medicare & you eHandbook. Sign up by May 31, 2019 to receive your downloadable copy. Just click the following link to sign up:
Sign up to get the “Medicare & You” eHandbook.
If you don’t like to have paper clutter all over the house, Medicare will email you this fall as soon as the eHandbook is available. You will also receive an email notification when there are major updates; such as cost changes. This way you will always have the latest most accurate information.
This a quick and convenient way to find the answers to your Medicare questions. You will receive important update notifications by email. You can use the search tool to find what you are looking for easily. It only takes a few minutes to sign up for this useful tool.
If you need to sign up for Medicare, learn how to do it quickly on line click here.
Need help with Medicare questions? Please feel free to contact us either by phone at (203)796-5403 or by email at teal@croweandassociates.com. We are happy to help youfeel confident with your Medicare choices. There is no cost to speak to a licensed agent who can help you navigate Medicare.
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Compare Medicare plans
Medicare beneficiaries will feel confident with their choice when they have the option to Compare Medicare plans.
Most people feel overwhelmed when the time comes to enroll in a Medicare plan. There are a lot of options available whether you are new to Medicare or changing plans during one of the election periods.
There are couple options when it comes to choosing how to get your Medicare coverage:
The First option is to take Original Medicare; this means Part A and Part B. If you decide to do this, you have the ability to add a Medicare supplement plan/Medigap plan as well as drug coverage or Part D. These plans provide additional coverage when paired with original Medicare. Medicare supplement plans pay the additional 20% of your Medicare approved costs that Medicare does not pay. These plans do not require you to choose a network of providers and are offered by Medicare approved, private insurance companies. You can use them with any provider who participates with Medicare. You do not need referrals to see any doctor or specialist.
Another option is to choose a Medicare Advantage Plan/Part C. A Medicare advantage plan includes both Part A and Part B coverage. They take the place of your original Medicare coverage. These plans are offered by Medicare approved private insurance companies. The Plans also require that you use a provider who participates in your plan’s specific network. These companies offer either HMO or PPO plans. Most of them also offer prescription drug coverage as part of the plan.
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You may be eligible to receive help paying for your Medicare coverage if you have limited income:
If you are within the eligible income level you may qualify for Medicaid. Medicaid is both a federal and state program that provides help with medical costs. There are also MSP programs sponsored by the state government that can help you pay medical expenses. These programs help pay medical expenses such as; premiums, co-pays and prescription costs as well as deductibles.
Medicare also works with other types of health care coverage you may have such as, employer, union or veteran’s benefits.
There are many things to think about when it comes to your health.
We understand the importance of finding the right health care coverage to fit your individual needs and budget. We are always happy to help you find the best plan for you. You can reach us either by phone (203)796-5403 or by email at teal@croweandassocites.com.
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You Medicare Supplement plan comparison
One you are ready to sign up for Medicare you might want to do a Medicare Supplement plan comparison. This will help you find the best coverage for your health care needs as well as your budget.
If you are thinking about signing up for Medicare there are many factors to consider.
Those factors will most likely include whether or not you would like to sign up for a Medicare supplement plan. These plans are a great tool to help provide you with additional health coverage after your original Medicare Part A and Part B pays their part of your approved medical costs. A Medicare supplement plan will help you pay the 20% of your approved medical expenses that Medicare does not cover.
If you want to sign up for Medicare on line; click here for information
Medigap is another name for a Medicare supplement plan. The plans a regulated by the federal government and must all offer uniform coverage. Many different insurance companies are licensed to offer these plans. That is why you should always do a Medicare supplement plan comparison. Although the plans offer the same basic coverage, they differ in price and extra coverage options.
Here are a few good reasons to consider a Medicare Supplement plan:
They provide extra coverage for your approved medical expenses.
You can go to any provider who accepts Medicare, that means there is no provider network to worry about.
You do not need to get a referral if you choose to go to a specialist; as long as the provider participates with Medicare.
When you travel anywhere in the U.S. you still have medical coverage.
These plans are guaranteed renewable, as long as you pay your premiums.
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Please contact Crowe and Associates either by phone (203)796-5403 or email at teal@croweandassociates.com if you would like assistance with signing up for Medicare or choosing additional health care coverage.
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Compare Medicare supplement plans
When you are getting ready to sign up for Medicare, you should compare Medicare supplement plans to ensure you get the best coverage for your needs.
What is Medicare supplement insurance:
If you have original Medicare, Part A & Part B, they cover some of your health care expenses. They do not cover %100 of your medical expenses. For that reason, a Medicare supplement plan is a good option to help cover the additional costs. Medicare supplement plans(also referred to as Medigap plans) are issued by private insurance companies. The pans help beneficiaries with their out-of-pocket costs.
More information about Medicare supplement plans:
The federal government standardizes all Medicare Supplement/Medigap plans. This means that, the benefits offered from company to company are generally the same. This is a great way to assure all beneficiaries receive similar coverage. Individual companies offer additional benefits and there is also some difference in pricing among companies.
More benefits of Medicare supplements:
- There are several plans to choose from depending on your personal needs.
- If your doctor accepts Medicare you can choose any Medicare supplement company you wish there are no network restrictions.
- You will not need a referral to visit a specialist as long as they accept Medicare patients.
- You have help paying for your out-of-pocket costs.
- These plans cover you when you travel anywhere in the U.S.
- If you pay your premium on time, your coverage is guaranteed for life.
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Because the plans are standardized by the government, the best way to find the right carrier for your needs is to compare the plans side by side. This way you can choose a plan that offers the cost and extra benefits that best fit your needs.
Click here to sign up for Medicare on line
Please contact us if you would like help in choosing the best Medicare coverage options for you. You can reach us either by phone at (203)796-5403 or by email at teal@croweandassociates.com.
What is a High Deductible F Plan
If you are ready to take your Medicare benefit, you might want to know; What is a High Deductible F Plan.
High deductible plan F is another type of Medicare supplement Plan. On this plan you pay 20% of Medicare allowable medical expenses that Medicare does not cover until you reach your deductible. After you reach your deductible, this plan works the same as a regular Medicare Supplement Plan F. All Medicare Supplement plans/Medigap plans supplement your Medicare benefits. This means that Medicare pays 80% of your approved medical expenses. Your Medicare Supplement/Medigap plan pays the remaining 20% only after you reach your deductible. This plan works well for people who have had either a high-deductible or health savings account plans in the past.
High Deductible Plan F 2020; is Medicare discontinuing this plan:
According to the US government starting January 1, 2020 Medicare Supplement plans that pay the Medicare Part B deductible will no longer be sold. These plans will not be taken away from clients who already have them. Clients can also still join these plans, if they are eligible for Medicare benefits before 1/1/20.
Will there be another comparable Medicare Supplement plan to choose in it’s place?
Although the High Deductible Plan F 2020 will not be available for new beneficiaries, there is a similar plan called Plan G. Plan G has most of the same coverage benefits as Plan F, with the exception of the plan B deductible payment.
How does the high deductible Plan F work?
These plan are slightly different than other Medicare Supplement plans. Once Medicare pays their part of your approved medical expense, you will be responsible for the next $2,300 in costs. That is the maximum out of pocket cost for this plan in 2019. Any medical expenses you have during the year, you will pay your portion (the 20% Medicare does not cover in most cases) until you reach the $2,300 limit. Once that limit is reached your Plan F will pay 100% of your cost share (the 20% not covered by original Medicare) for your Part A & B services.
Possible downside:
Some people do not like the High Deductible Plan F. Although these plans offer coverage at a lower rate than other Medicare supplements, you will receive small bills from medical providers for the 20% Medicare does not cover. This will be the case until you have reached your deductible. That is something you will have to consider when choosing a Medicare Supplement plan. If you don’t mind the small bills, you can save a good amount of money on premiums compared with standard Plan F.
These plans are not available through all Medicare Supplement Plan carriers. High Deductible F pricing varies by carriers.
If you would like help choosing the best plan for yourself or if you have questions, please contact us. You can reach us either by phone at (203)796-5403 or by email at teal@croweandassociates.com.
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Humana over the counter catalog
If you are a member of Humana, you will want to know how to get your Humana over the counter catalog. Please remember, only some of the Humana plans have an OTC benefit.
If your plan offers this benefit, you can use it to purchase over the counter items such as; first aid supplies, aspirin, cold and allergy medicine and many other supplies. You use your benefit allowance with Humana Pharmacy’s mail-delivery service. To find out if your plan has an OTC benefit allowance, go to myhumana.com, go to “Documents & Forms” at the bottom of the page, from there you can see your Evidence of Coverage or Annual Notification of Change documents that will explain your policy’s benefits.
Click here to download a copy of the OTC catalog
For an OTC order form, Click here.
If you have questions about how to use your OTC benefit, you can call Humana Pharmacy at 1-855-211-8370. There are Customer Care representatives available from Monday to Friday, 8 a.m. to 11 p.m. They are also available on Saturdays from 8 a.m. until 6:30 p.m., Eastern time.
There are a few ways to order your OTC items:
Order items Online. You can create an online account by clicking here for Humana Pharmacy., Once you are registered you select “Over-the-Counter (OTC) Items” and then go to “Shop Products” there you will see a list of the available products you can order from you Humana over the counter catalog .
You can order by Mail. Just Fill out the Health and Wellness Products Order Form (download a copy here) send the order form to:
Humana Pharmacy
PO Box 1197
Cincinnati, OH 45201-1197
You can Fax your order into Humana. Once you download and fill out the order form, fax the pages to 1-800-379-7617.
How much is the OTC benefit allowance?
If you do not use your OTC benefit; the unused balance does not roll over to the next month or quarter.
If you need help find the right plan please contact us either by phone at (203)796-5403 or by email at teal@croweandassociates.com.
To learn more about us go to croweandassociates.com.
Compare Medicare Advantage plans
If you are new to Medicare, you should Compare Medicare Advantage plans to find the one that fits you best. Some people refer to Medicare Advantage plans as either Part C or MA Plans. These plans are used as an alternative to original Medicare. If you choose to participate with a Medicare Advantage plan, you do not lose your Medicare benefit. These plans include your Medicare Part A and Part B and in most cases a prescription drug plan or Part D.
How does a Medicare Advantage Plan work with Medicare:
Private insurance companies must have their plan approved by Medicare before they can offer them to clients. Medicare has very strict guidelines that insurance companies must follow. Once Medicare approves the plan, Medicare will pay a certain amount to these insurance companies every month for your care.
Every plan has different charges, costs and rules for services you receive. Some plans require you to get a referral before seeing a specialist and weather or not you have to go to certain approved providers for your medical care for non emergency care. Insurance companies change there policies every year. That means you should check your policy each year during open enrollment to be sure it is still the best option for you.
Compare Medicare Advantage plans to be sure what services are covered:
Although Medicare Advantage Plans cover all the services that original Medicare approves, some Medicare Advantage plans offer additional extra coverage. The options can include things like; vision, hearing and dental coverage. The cost for each plan also varies depending on the company you choose as well as your location and a few other things. Click here for more cost information.
Click here to compare Medicare Advantage plans in your area.
Medicare Advantage plan prescription drug coverage:
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What is Medicare Part D
If you are thinking about signing up for Medicare, you will need to ask the question; What is Medicare Part D. Medicare Part D is prescription drug insurance. This insurance will cover your medication needs. If you choose a Medicare Part D plan, you will pay a monthly premium to an insurance carrier for your coverage. The insurance carrier will send you an ID card to use at your insurance provider’s network of pharmacies to fill your prescriptions. In most cases, you will not pay full retail price for your medication, you will pay a copay (a percentage of the drug’s price). And, the insurance carrier pays the remaining balance.
The federal government controls the Medicare Part D program:
Medicare Part D is administered through private insurance companies. These companies provide beneficiaries prescription drug coverage. This program began in 2006 and offers Medicare recipients a valuable benefit that saves them thousands of dollars on medication each year. Beneficiaries can choose 2 ways to receive this benefit.
- They can enroll in a standalone prescription drug plan along with a Medigap/Medicare Supplement plan.
- Or, they can choose a Medicare Advantage(Part C) plan that includes prescription drug coverage.
All Medicare Part D plans must follow guidelines set by the federal government. This means, every insurance carrier who participates must submit it’s plan to the CMS/Centers for Medicare and Medicaid Services. The carriers have to do this every year to have their plans approved before they can offer them to clients.
What is Medicare Part D; how does it work:
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There is a Deductible
Medicare allows a part D deductible of $480 (2022) per year. Remember, this number changes each year. Some plans charge the entire allowable Part D deductible amount. Although, other plans will either charge a portion of the deductible or waive the deductible entirely. You do not start the initial coverage period until you satisfy your plans deductible. In addition, you will pay the network discounted price for your prescriptions.
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The Initial Coverage period
Once you enter this stage of your Part D coverage, you pay only the copay for your prescriptions. The copay amount is determined by the plan’s formulary. Additionally, every carrier has a drug formulary they use to decide the cost you pay for your medication based on a system of tiers. Tier 1 is used for generic medications and usually has a low to no co-pay amount. When you get into each higher tier the copay amount tends to go up. Every year, there is a set spending limit amount. Your insurance company will keep track of the amount spent by you and the insurance company. Once the total amount spent reaches the yearly limit (in 2019 it is $3820) you have reached your coverage gap and your coverage goes to the next level.
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The next level is the coverage gap
You will enter this level after you reached the initial coverage limit for the year. This is the coverage gap level. Once you hit the coverage gap for the year, the price you pay for brand name prescriptions goes to 25%. The cost for generics goes to 37%. You will remain in the coverage gap level until your out of pocket drug costs reach the annual limit. In 2019 the limit is $5100. You should be aware that to get into the gap, Medicare tracks the total amount you and the insurance company have spent. Medicare only counts the amount you pay in deductibles, co-pays and gap spending for the year as well as manufacturer discounts, to get out of the coverage gap. However, they do not count contributions made by the federal government.
- Final level is catastrophic coverage Once you reach the maximum amount for the coverage gap, your enter into the catastrophic coverage level. At this level, your insurance plan will pay 95% of the costs of your medications for the rest of the year. As long as they are on the formulary. This coverage will be very helpful if you have expensive medications.
What is Medicare Part D; important:
Some medications are not covered by Part D. However, if you use a medication that is not on your plan’s formulary, you can ask our provider to file an exception. Sometimes this can help you get your prescription approved. If your drug is not approved, you will have to pay the total cost for your prescription.
Each year the drug plan providers make changes to benefits; this includes the formulary, in network pharmacies, providers as well as costs. The changes go into effect on January 1st. Be sure to check your coverage during open enrollment every year. This is important if you need to change your insurance provider. If you do not check, it could end up costing you a lot.
Find the best prescription drug plan for you, click here
If you need help finding the right plan for you, please contact us either by phone at (203)796-5403 or by email at teal@croweandassocites.com.
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Agents
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Anthem OTC catalog
This post will give you the information you need to access the Anthem OTC catalog. That way you can use your OTC benefit. Beneficiaries can use the benefit to purchase certain non-prescription, over-the-counter items such as; vitamins, pain relievers, first aid supplies, and orthopedic support braces, as well as other items to help with minor health concerns. You can use the benefit one time each quarter. Any benefit that you do not use during the quarter, will not rollover to the next quarter. If you do not use the entire OTC benefit amount for the year it will not roll over to the next calendar year.
THIS BLOG HAS BEEN UPDATED – CLICK HERE FOR UPDATE
If you are a member of a participating Anthem Medicare Advantage plan:
You will receive an OTC card. This card is called Healthy Benefits Plus. This card is used for select over-the-counter item purchases. Beginning in January 2019, beneficiaries can use this benefit to purchase OTC supplies in Walmart stores and in a few states, such as California, New York and new Jersey you can shop in CVS stores.
To get a copy of the OTC catalog, just call the customer service number on your member ID card
There are a few ways to order over the counter items.
1. In-Store – to use your OTC card in store, simply purchase eligible items and use the card as your form of payment 2. Order items online either at Walmart.com or in the App. You must first download the app to use it. If you want to place an order online at Walmart.com, once you create an account you can sign in and place items in you cart and then check out using your OTC card number as a gift card for payment. 3. You can call 866-413-2582 to place an order by phone.
When can you collect Medicare
There is one important question many people need the answer to; When can you collect Medicare.
When can you collect Medicare:
If you are going to turn 65, you should plan to sign up for Medicare. You are eligible to receive Medicare at the age of 65. In fact, if you delay your enrollment you will be charged a penalty that will last the entire time you receive Medicare benefits. If you are disabled you can sign up for Medicare any time otherwise, you must be 65 years old to receive Medicare benefits. Unfortunately, many people think you can get Medicare when you are eligible for Social Security benefits. Unfortunately, if you retire early at age 62 you still have to wait until 65 to claim Medicare benefits.
You can sign up for Medicare three months before you turn 65 and for the 3 months after. If you already receive Social Security benefits, you will automatically be enrolled in both Medicare Part A & B the beginning of the month you turn 65.
There are many choices to make when you sign up for Medicare:
Medicare has four main parts: The first part is Medicare Part A, Part A covers hospital stays. Second is Medicare Part B , Part B covers doctors fees and medical expenses. The third part is Part C also know as; Medicare Advantage. If you choose to use a Medicare Advantage plan, it will take the place of both your Medicare Part A as well as Part B. This means it will cover hospital care and doctor visits. The last part is Part D. Part D covers prescription medications. There are also plans called Medigap or supplements that you can purchase to help pay the 20% of Medical costs that Medicare A & B do not cover. So you can cut down or eliminate your out-of -pocket expenses.
If you are still working and receive health insurance from an employer:
You may not need to sign up for Medicare Part B immediately. It is important to meet with your employer to find out whether the employer’s plan is the primary insurer. If you will have Medicare, for your primary insurer, then you need to sign up for Part B. Either way, you still need to sign up for Part A. This can help with some of the costs your group health plan does not cover.
If you don’t have employer health insurance, or when your employer coverage is secondary to Medicare, you must enroll in Medicare Part B during your initial enrollment period.
Important; Medicare does not consider Cobra, retiree coverage or VA benefits as a health insurance plan. In order for a plan to be considered health coverage by Medicare, you must be actively working for an employer with 20 or more employees. You must either have an approved health plan or you must sign up for Medicare Part B in order to avoid penalties.
If you delay signing up for Part B:
You will be subject to a penalty of 10% for every year you were eligible and did not sign up for Part B benefits. In addition, you will have to wait for the general enrollment period to enroll. The general enrollment period starts January 1 and goes to March 31 each year. If you enroll during this period, your coverage will begin on July 1.
When can you collect Medicare, Medicare Part C, also called Medicare Advantage:
Before you enroll in Part C /Medicare Advantage plan, you must be enroll in Medicare Parts A and B. Medicare Advantage Plans provide all of your Part A and Part B coverage. Some of these plans offer options, such as vision, hearing, dental, and wellness programs such as discount gym memberships. Many of these plans include Part D/prescription drug coverage.
After you consider deductibles, copays and exclusions, There are a good portion of medical expenses that Medicare does not cover. Medigap or Medicare supplement plans can help you pay the health care costs left over after Medicare pays their portion. If you would like more information on these plans, please contact us either by phone (203)796-5403 or email at teal@croweandassociates.com.
When can you collect Medicare, Medicare Part D:
Medicare part D is prescription drug coverage. If choose not to sign up for a Medicare Advantage plan with prescription drug coverage, you should enroll in a prescription drug plan. You should enroll in Part D coverage when you sign up for Part A & B. If you do not sign up for some type of Part D coverage, you will receive a 1% penalty for every month you wait to sign up after your initial enrollment period. You will not receive a penalty if you have drug coverage from a private insurer (retirement plan). This is referred to as credible coverage. Check with your insurer to verify that your coverage is credible.
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This is a lot of information and it can be confusing, please feel free to contact us with any questions. Click here to learn more about Crowe and Associates
How do I apply for Medicare
If you are like most people who are almost 65, you might be wondering How do I apply for Medicare. A common misconception is that you can get Medicare as soon as you claim Social Security benefits, which can be as early as age 62. Unfortunately, if you retire early and claim your Social Security benefit, you’ll have to wait until 65 before you’ll be eligible for Medicare benefits.
In cases where you already receive Social Security retirement benefits, you will automatically be enrolled in both Medicare part A & B when you turn 65. You will receive your Medicare card a little before you turn 65.
If you are not receiving Social Security retirement benefits when you turn 65, you will need to apply for Medicare. This is easy to do on line at www.SocialSecurity.gov. It can also be done by phone 1-800-325-0778 Monday-Friday, 7 am to 7 pm, or in-person at your local Social Security office. Your initial enrollment period starts three months prior to your 65th birthday and ends three months after the month you turn 65.
Enrolling in Medicare can be confusing, because of all the plan options available. Finding an experienced Medicare agent can make it easier to find a plan that both suits your needs and budget.
Already enrolled? Click here to look up your Medicare number.
First:
As we stated above, the initial enrollment period for Medicare starts 3 months before the month you turn 65 and ends 3 months after the month you turn 65. That gives you seven months to complete your enrollment. In other words, it is best to get yourself enrolled as soon as possible to get your benefits in place so you avoid any coverage gap that might occur when you lose your current health coverage.
Click here to enroll in Medicare A & B on-line
Second:
Because Medicare doesn’t cover all healthcare costs, many people choose to supplement their coverage. You can use either a Medigap/Medicare supplement plan or Medicare Advantage Plan/Medicare Part C. Medicare Advantage plans or Part C takes the place of your original Medicare (A&B). These plans all offer the same benefits that both Part A & Part B offer, and most of these plans cover healthcare expenses that Part A & Part B do not cover; this can include prescriptions. Each plan has it’s own coverage options. Please note, these plans have a specific provider network and you will pay extra if you use an out-of-network provider. Before you choose a plan, make sure that your prescriptions are on that company’s formulary.
In most cases, Medicare supplement/Medigap plans charge higher premiums than Medicare Advantage plans. Although, people who choose Medicare Supplement/Medigap plans usually have little to no deductibles. On the down side, these plans do not include prescription drug coverage. For that reason, you will need to purchase a prescription drug plan to go with your Medicare Supplement/Medigap Plan.
Third:
If you choose a Medicare Supplement/Medigap plan, you need to find a drug plan or Part D coverage. If you take any medication now or may need to in the future, this is an important thing to consider. There are many companies that offer Par D coverage. Because of this, you will need to check each company’s formulary to find the best coverage for your needs. This is something your insurance agent can do for you.
Finally:
Keep in mind, each year Medicare has an open enrollment period which runs from October 15 through December 7. During this time you should check your plans against other plans to see if you are still in the best plan for you. If you find your needs have changed, you can make changes for the coming year. Each year insurance companies make changes to their plans, they may change their provider network or formulary among other things. This is why if you have a diligent agent, they will contact you before or during open enrollment and make sure you have the coverage that is best for you.
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