Humana over the counter catalog

Ed Crowe

5 years ago

Humana over the counter catalog

If you are a member of Humana, you will want to know how to get your Humana over the counter catalog. Please remember, only some of the Humana plans have an OTC benefit.

If your plan offers this benefit, you can use it to purchase over the counter items such as; first aid supplies, aspirin, cold and allergy medicine and many other supplies. You use your benefit allowance with Humana Pharmacy’s mail-delivery service. To find out if your plan has an OTC benefit allowance, go to myhumana.com, go to “Documents & Forms” at the bottom of the page, from there you can see your Evidence of Coverage or Annual Notification of Change documents that will explain your policy’s benefits.

Click here to download a copy of the OTC catalog

For an OTC order form, Click here.

If you have questions about how to use your OTC benefit, you can call Humana Pharmacy at 1-855-211-8370. There are Customer Care representatives available from Monday to Friday, 8 a.m. to 11 p.m. They are also available on Saturdays from 8 a.m. until 6:30 p.m., Eastern time.

There are a few ways to order your OTC items:

Order items Online. You can create an online account by clicking here for Humana Pharmacy., Once you are registered you select “Over-the-Counter (OTC) Items” and then go to “Shop Products” there you will see a list of the available products you can order from you Humana over the counter catalog .

You can order by Mail. Just Fill out the Health and Wellness Products Order Form (download a copy here) send the order form to:
Humana Pharmacy
PO Box 1197
Cincinnati, OH 45201-1197

You can Fax your order into Humana. Once you download and fill out the order form, fax the pages to 1-800-379-7617.

How much is the OTC benefit allowance?

If you have a plan with the OTC benefit, you will have to check every year to see what your OTC benefit amount is. Because Humana updates plan benefits annually to try and offer the best value to their members. You can find this information if you sign in to your Humana account by going to Humana.com. Once you are in your account go to the bottom of the page and click on Documents & Forms. From there you can review your Evidence of Coverage or Annual Notification of Change documents. This is where you will see the amount of your OTC benefit as well as other important plan information.

In the event that your OTC order exceeds your benefit allowance, you must pay the remaining balance. You can make your payment either by check, money order or by credit card.

Please note: sales tax may apply if your order total is over your benefit allowance.

If you do not use your OTC benefit; the unused balance does not roll over to the next month or quarter.

If you need help find the right plan please contact us either by phone at (203)796-5403 or by email at teal@croweandassociates.com.

To learn more about us go to croweandassociates.com.