Think Agent Aetna login
Because Aetna is one of the leading Medicare carriers in several states, there are many agents who will need a Think Agent Aetna login. Think Agent is the electronic enrollment tool Aetna provides to help their agents enroll Medicare beneficiaries in their plans. Think Agent gives both agents and clients a quick and easy way to complete their enrollments. This tool is available several different ways including, desktop, laptop or a mobile app that agents can add to all their mobile devices including their phones.
How to access Think Agent
- Once you are ready to sell with Aetna, you will be able to download the Think Agent app from either the Apple App store or the Google Play store. Please note: The app is compatible with Android 5 or greater, version 11; or IOS 11.0 or greater, version 14.5; or on your desktop. To access think agent online click here.
- After you download the app, click sign up and submit your request for a new user account. To create your account, you need to provide your name, NPN and email address.
Click here for online contracting to offer Aetna or other Medicare products
When you finish, you will receive 2 registration emails from communication@email.thinkagent.com.
It will take between 24-48 hours for Aetna to process your request and then you will receive the first email with your username and a link to start your registration. The next email will provide you with a registration PIN. After you receive both emails, open the click here link in the first email and enter the PIN from the second email and then click validate. From there you will create a password and choose a security question from the drop down menu. Once that is completed, click on submit and you r account is all set up and ready to go.
Click here for a PDF of registration and login instructions
Think Agent tools and resources
- Enroll clients in all Aetna Medicare products
- Manage your retail events
- Verify your client’s MBI as well as their Part A & B effective
- Check the Medicaid & LI eligibility for clients
- Email clients an eKit to enroll online
- Send a SOA via text, email or face-to-face
- Do a provider search to check the clients doctors are in-network
- Check your clients prescriptions with the drug cost estimator. This tool allows you to save 3 pharmacies at once.
- Health risk assessment (HRA) available
- Verify your ready to sell status
Click here to watch a quick video on the SOA rules
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Agents can also RSVP to live Think Agent training. Just go to aetnamedicareagenttraining.com, look for Think Agent in the event titles and choose a training that is convenient for you. There are several other etrainings available such as; Sales 101( Introduction to sales), Sales 102 (Advanced Sales), Retail in Think Agent, Calculating Drug Costs with Think Agent, Medicare Supplements & Complimentary Plans, Broker Enrolled Health Risk Assessment (HRA)
If you have any questions, contact the Think Agent Support team. Their office hours are M-F 8AM through 5PM EST, (they are available on weekends during AEP). Just call 1-866-714-9301, prompt #5. You can also reach them by email at support@thinkagent.com.
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