Humana Vantage login
Medicare agents who contract to offer Humana Medicare plans should make sure they have a Humana Vantage login. Vantage provides access to several helpful tools that will make it easy to find answers to both agent and client questions.
How to access Vantage
You need to be contracted to sell Humana and have your writing ID before you can access Vantage. Once you are ready to go, visit the Humana website. Once you are on the site, click sign in on the top right corner of the screen and enter your username and password. If you forgot your username or password, click the links below the sign in button and reset either one.
Contract with Crowe to offer Humana Medicare plans, click here
Are you a new to the Humana Vantage site
If this is your first time on the site, just click activate online profile to follow the prompts to get set up.
Vantage home page
Once you are signed into Vantage, you will see the menu on the top left of your screen. You will also see options for Notifications, Agent Profile and more.
Click the 3 horizontal lines under the word menu to get quick access to the different areas in Vantage such as:
- Favorites
- Quote & Enroll
- Commissions
- Certifications & Training
- Agent Portal
- Connection Hub
- Delegated User Access
Please Note: The menu appears differently based on the type of agent.
There are several sections on the Vantage home screen.
Notifications
Notifications shows both urgent and general messages for agents. You can access the same notifications in the link at the top of the page. You can see prior notifications by clicking on archives.
Urgent notifications will be displayed in a banner across the top of Vantage.
General notifications are found in the notification center. These may include dates for events like recertifications or other general announcements.
Licensing, Certification and Contracts
Licensing, Certification and Contracts lets agents know what their current status is for all Humana licensing and certifications.
Education
Agents can find a link to the Humana MarketPoint University (aka HMU) in the Education section. In MarketPoint University, agents can complete certifications and courses as well as find training webinars and job aids.
Sales and Marketing
Sales and Marketing provides agents an easy way to find marketing materials such as, sales presentation videos and more.
Quote and Enroll
Access all Humana’s enrollment tools in this area. Some things Quote and Enroll includes are as follows:
- Enrollment Hub
- Fast App
- Scope of Appointment
- Upload Paper Applications
- Eligibility Verification
- Health Risk Assessment
- Digital Marketing Materials
Click here to watch a quick video on the 48-hour scope of appointment rule
Drug Cost Lookup
This tool allows agents to verify out-of-pocket costs for prescriptions drugs. Agents can view several plans side-by-side to find out which one would best suit their client’s prescription coverage needs. Both of the links in the Drug Cost Lookup area have the ability to import client drug lists from the CMS website.
This section of the portal provides the following tools:
Prescription Calculator
Medicare Drug List Search
Doctor & Pharmacy
This is a helpful tool that will help you find doctors, hospitals, vision or dental provider as well as pharmacies. This helps ensure the client’s doctors are in-network with plan they are considering.
My Humana Business
Agents can use My Humana Business to check application status and submit customer service inquires for clients. Service Inquiries is the best way to start a customer service request.
Some inquiries may include:
Client address changes
Billing questions
Verification of benefits
PCP changes
Commissions
Commissions is only available to Partner Agents; Humana employees cannot view this area. Some of the things you can view in this area:
Commission Statement Portal
Create a Pay Audit Request
See Payment Assignments
Set up Direct Deposit
Complete the Delegated Commission Assignment Form
You can also view the Agent of Record Protection Pledge and the Agent of Record Change Policy.
Compliance
Compliance is a quick way to access policy documents as well as agent agreement documents.
As you can see, the Humana broker portal (Humana Vantage) provides all the information agents need to be successful.