Cigna OTC catalog 2020
The Cigna OTC catalog 2020 is a great benefit to have for those in a participating Cigna Medicare plan. Each plan has a different OTC allowance. To find out how much your benefit is; check the evidence of coverage that you received with your new card.
There are 3 different ways to order your items:
1. First, you can call 1-866-851-1579 (TTY 711), Monday through Friday from 8:00 a.m. until 11 p.m. EST.
2. Second, you can fill out an order form that you received with your new member materials and mail it in.
3. Third, you could visit Cigna’s website at www.CignaHealthSpringOTC.com. and place your order from there.
Once you set up your personal log-in profile, you can view your unused benefit balance. This plan allows you to roll over unused funds during the same calendar year. This way you can order your more expensive items by saving your benefit from previous quarters. You will also be able to view your order history.
If you are away from home and need to place an order, you can do so easily by calling Cigna at 1-866-851-1579 (TTY 711) Monday through Friday, 8:00 a.m. until 11:00 p.m. EST. They will ship your order to a temporary mailing address for you as long as it is in the continental U.S..
Cigna’s OTC FAQ’s
What types of products are avaialble with the OTC benefit?
There are many covered items included in the catalog. Cigna offers items such as; non-prescription pain relievers, vitamins, band aids and cold & flu medicine as well as compression socks ad many other items.
What is my quarterly benefit amount?
This amount varies depending on which plan you are a member of. You will find this amount in your evidence of coverage for your current plan.
When can I use my quarterly allowance?
The benefit allowance will go into your account at the start of each quarter. In other words, January 1, April 1, July 1 and October 1. The funds are available to spend as soon as it is in your account. You have the option to save the allowances and use them to order higher priced items from the catalog as long as you use the full annual benefit amount before the calendar year ends. There is also the option to order items once a month if you need an item.
Who is eligible to receive items with the use of my OTC benefit?
The only person who is eligible to receive the benefit from your Cigna plan is you. Cigna does not allow it’s members to purchase items for the use of friends or family.
Please keep in mind; the total cost of your order must be equal to or less than your available otc account balance. There is no delivery charge for your order. Please allow 5-7 business days for home delivery.
If you would like help choosing the best Medicare plan for yourself. please contact us. We can be reached either by phone at (203)796-5403 or email at [email protected]